Sr Manager Solution Consulting - Risk & Security
ServiceNowBoston, MassachusettsPosted 1 March 2026
Job Description
<p><strong>What you get to do in this role:</strong></p><ul><li>Recruit a team of specialist and specialists to drive the Now Platform as a strategic application platform to drive business productivity and innovation.</li><li>Build a specialist team to serve our customers in AMS</li><li>Help develop and contribute to sales campaigns focused on Now Platform</li><li>Partner with sales leaders to build out a successful roadmap for the next 5 years</li><li>Influence and drive the right value model</li><li>Establish trusted relationships with product management, marketing, global sales leadership, professional services and global alliance and channels leaders</li><li>Strong leadership presence & track record of consistent quota attainment & over achievement</li><li>Define key milestones and progress tracking metrics & drive associated operating rigor to ‘inspect what we expect’</li><li>Build strong relationships with executive leaders in both our customers and partners</li><li>Drive a customer success focus and a win as a team culture</li></ul>
<p><strong>To be successful in this role you have:</strong></p><ul><li>Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.</li><li>Extensive pre-sales leadership experience: recruiting and developing high performance teams selling into the customer service domain</li><li>Has a strong drive for results and ability to collaborate and influence in a “Win as a team” environment</li><li>Strong people management skills with a passion for coaching and developing others to their highest potential</li><li>Proven leadership skills inspiring people and building a business from start up to scale</li><li>Proven ability in managing complex sales cycles from start to finish with a track record of successful revenue attainment</li><li>Excellent interpersonal skills communicating and collaborating with both business and technical stakeholders at all levels within an organization.</li><li>Experience working collaboratively with product management, product marketing and product development.</li><li>The successful candidate will be adaptable and flexible, able to work and thrive in a highly dynamic environment</li><li>A passion evangelizing our capabilities and success on social media and other outlets to build brand preference and recognition</li><li>A self-starter who will take the initiative to develop programs for enablement and growth</li><li>A high degree of passion, energy, drive and willingness to travel 50% of the time</li><li>International experience a plus</li></ul><p> </p>
<p><strong>Work Personas</strong></p><p>We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. <a href="https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/other-document/careers/new-world-of-work-personas.pdf"><u>Learn more here</u></a>. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.</p><p><strong>Equal Opportunity Employer</strong></p><p>ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in ... (truncated, view full listing at source)
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