Sr. Customer Development Representative (Hybrid, Austin)
CrowdStrikeUSA - Austin, TXPosted 2 March 2026
Tech Stack
Job Description
As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About the Role: The Senior SDR/CDR represents the gold standard of execution at CrowdStrike, combining elite individual performance with mentorship responsibilities while serving as a role model for the team. What You’ll Do: Performance Excellence (Primary Focus - 80-90% of time) Consistently achieve and exceed quota and attainment goals Maintain superior daily KPI performance as the team benchmark Execute strategic, creative outbound prospecting campaigns Build high-quality pipeline through multi-channel engagement Collaborate effectively with Account Executives Influence & Example Setting Model best-in-class prospecting techniques and work ethic Drive positive energy, collaboration, and team morale Contribute strategic ideas and process improvements Actively share insights and best practices in team settings Coaching & Development Mentor new hires and struggling SDRs/CDRs with proven techniques Provide peer coaching based on observation and experience Share creative campaign approaches and tips with the team Autonomy & Strategic Thinking Operate with minimal supervision, demonstrating role mastery Own personal brand, including discovery notes and campaign creativity Adapt strategies when workflows aren't effective Success Metrics First 90 Days: Consistently exceed quota, maintain superior KPIs, mentor at least one SDR/CDR, demonstrate workflow autonomy, achieve promotion readiness Ongoing: Sustained quota/KPI excellence, positive team impact through mentorship, regular strategic contributions, strong personal brand What You’ll Need: Minimum 6 months as an SDR/CDR at CrowdStrike 90% or higher rolling 6 month attainment Proven track record of exceeding daily KPIs Demonstrated mentorship qualities and peer support Required: 90% or higher rolling 6 month attainment, 6+ months tenure, consistent quota/KPI achievement, autonomous work style, strong communication skills, passion for developing others Preferred: Mentoring experience, process innovation track record, deep CrowdStrike product knowledge Career Path: Positioned for promotion consideration 90 days after achieving Sr. SDR/CDR status, with pathways to Account Executive or other closing roles. Reports to: SDR/CDR Manager | Collaborates with: Team Leads, Account Executives, SDR/CDR peers Note: Primary focus remains individual contribution and quota attainment, with mentorship integrated naturally without compromising personal performance. #LI-HK1 Benefits of Working at CrowdStrike: Market leader in compensation and equity awards Comprehensive physical and mental wellness programs Competitive vacation and holidays for recharge Paid parental and adoption leaves Professional development opportunities for all employees regardless of level or role Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections Vibrant office culture with world class amenities Great Place to Work Certified™ across the globe CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support ... (truncated, view full listing at source)
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