Clinical Intelligence Strategy & Operations

Clinical Intelligence Strategy & Operations WHY YOU SHOULD JOIN US Tandem is a generational opportunity to rethink how we bring new therapies to market, and our path to doing so is significantly de-risked – we have: - Exponential organic growth: We have product-market fit and are growing rapidly. Tandem supports thousands of new patients every day, is spreading with doctors through word-of-mouth, and works with the largest biopharma companies in the world. - An AI-first business model: Our approach is distinctly enabled by AI, but our business gets stronger (not commoditized) as foundation models improve. We are building durability through two-sided network effects that compound over time. - Top tier investors: With the traction to support conviction in our model, we raised significant funding from top investors (Thrive Capital, General Catalyst, and Accel) to build an exceptional team of engineers and operators. Our number one priority is scaling to market demand. We are looking for individuals who are high horsepower, high throughput, and hyper resourceful to help us increase capacity and grow. We move fast and need to move faster. All full-time roles are in person in New York. You can learn more about working with us in the last section of this page. ABOUT THE ROLE As a member of the Clinical Intelligence Strategy & Operations team, you will have end to end responsibility for a core part of our Clinical Intelligence product. You will play a crucial role in scaling our ability to leverage clinical intelligence in our products and operations to ensure Tandem can meet the exponentially growing user and client demand. You will have the opportunity to lead cross-functional projects that will have a profound impact on the company, with a need to flex across clinical operations, applied AI, data, product, and sales domains. You will also work directly with our Clinical and Engineering teams to define, build, and launch high-impact automation and new features, leveraging the latest advances in AI. This is a demanding role, with a high level of autonomy and responsibility. You will be expected to "act like an owner" and commit yourself to Tandem's success. If you are low-ego, hungry to learn, and excited about intense, impactful work that drives both company growth and accelerated career progression, we want to hear from you. IF YOU JOIN, YOU WILL: - Own the product design, implementation, and outcomes from start to finish across multiple clinical intelligence features - Translate clinical expertise into scalable logic, workflows, and quality standards used across Tandem’s platform - Evaluate and refine system performance to ensure clinical accuracy and reliability, using your expertise to analyze feedback and resolve issues with AI and agent outputs - Collaborate cross-functionally to ensure platform behavior reflects real-world clinical reasoning and standards - Develop and maintain operational and financial performance analyses to drive prioritization decisions - Build and scale new workflows and continuously identify and implement AI-powered efficiency gains in collaboration with engineers - Explore, evaluate, and execute on new opportunities for the company, including strategic partnerships and new products and services WE’LL BE MOST EXCITED IF YOU HAVE: - 2–5 years of clinical experience as and physician (MD / DO), Nurse Practitioner (NP), Physician Assistant (PA), or similar advanced clinical role, ideally directly providing patient care and clinical decision-making - 1-3 years of experience working on a team that required analytical problem-solving, operational rigor, and outcome ownership (e.g., fast-growing startup, consulting, finance, a 0 -> 1 business line at a high-performing organization) - Technical background and/or experience working with complex data (at minimum the role requires learning SQL and low-code tools) - Strong written and verbal communication that allows you to be an effective par ... (truncated, view full listing at source)