Hybrid TAM/Solution Architect

Mattermost
AustraliaPosted 3 March 2026

Job Description

<div class="content-intro"><div>Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, our platform runs on-premises and in private clouds, delivering secure messaging, file sharing, workflow automation, audio/screenshare, and project management—all with full data and operational control. Mattermost powers high-stakes workflows across mission planning, real-time, real-world operations, DevSecOps, incident response, and cyber defense—enabling secure collaboration from tactical edge and DDIL environments to enterprise HQ. Teams operate across web, desktop, and mobile, with embedded interoperability for Microsoft Teams, Outlook, and Microsoft 365.<br><br></div> <div>To learn more, visit <a href="http://www.mattermost.com/">www.mattermost.com</a></div></div><p></p> <p data-start="289" data-end="869">As a Hybrid TAM Solution Architect within the APAC GTM team, you will take end-to-end technical ownership for Mattermost-based solutions for customers and partners in Australia, Singapore, and selected APAC markets. This role focuses on defence, intelligence, public sector, and security-related environments. You will combine architectural responsibility, stakeholder leadership, hands-on delivery, and ownership of key technology and system-integrator partnerships to establish a secure, self-hosted collaboration platform in mission-critical scenarios.</p> <p data-start="871" data-end="921"><strong data-start="871" data-end="886">Role Split:</strong> 30% TAM / 70% Solution Architect</p> <p data-start="928" data-end="954"><strong data-start="928" data-end="952">Key Responsibilities</strong></p> <ul data-start="955" data-end="2385"> <li data-start="955" data-end="1102"> <p data-start="957" data-end="1102">Lead technical delivery of secure Mattermost solutions for defence, public-sector, critical infrastructure, and security-focused organizations.</p> </li> <li data-start="1103" data-end="1263"> <p data-start="1105" data-end="1263">Conduct requirements and architecture workshops with IT, security, and business teams to translate goals and constraints into robust solution architectures.</p> </li> <li data-start="1264" data-end="1465"> <p data-start="1266" data-end="1465">Design end-to-end architectures for high-security environments (on-premises and sovereign cloud), including network integration, IAM (SSO, SAML/OIDC, LDAP), logging/monitoring, and data protection.</p> </li> <li data-start="1466" data-end="1575"> <p data-start="1468" data-end="1575">Manage the full technical lifecycle: concept, prototype/PoC, pilot, production transition, and scale-out.</p> </li> <li data-start="1576" data-end="1667"> <p data-start="1578" data-end="1667">Develop and deliver technical demos, use-case presentations, and operational workshops.</p> </li> <li data-start="1668" data-end="1822"> <p data-start="1670" data-end="1822">Own technical sections of RFXs, security questionnaires, and architecture reviews, collaborating with Sales, Product, Security, Legal, and Compliance.</p> </li> <li data-start="1823" data-end="1947"> <p data-start="1825" data-end="1947">Represent Mattermost at industry events and with customer stakeholders, defence contractors, and government authorities.</p> </li> <li data-start="1948" data-end="2048"> <p data-start="1950" data-end="2048">Build and maintain relationships with hyperscalers, technology partners, and system integrators.</p> </li> <li data-start="2049" data-end="2129"> <p data-start="2051" data-end="2129">Enable partners with training, reference architectures, and reusable assets.</p> </li> <li data-start="2130" data-end="2212"> <p data-start="2132" data-end="2212">Provide product feedback and reusable assets to Product and Engineering teams.</p> </li> <li data-start="2213" data-end="2287"> <p data-start="2215" data-end="2287">Serve as the primary technical point of contact for assigned accounts.</p> < ... (truncated, view full listing at source)