Platform Engineer

Platform Engineer ABOUT INCIDENT.IO http://incident.ioincident.io incident.io http://incident.ioincident.io is the leading AI incident response platform, built to help teams dramatically reduce incident response time and improve reliability. We bring together on-call, incident response, AI SRE, and status pages in a single platform, giving teams everything they need to respond quickly, reduce downtime, and keep customers in the loop. Since launching in 2021, we’ve helped over 1,500 companies, including Netflix https://netflix.com/, Airbnb https://www.airbnb.co.uk/, and Block https://block.xyz/, run more than 500,000 incidents. Every month, tens of thousands of responders across Engineering, Product, and Support use incident.io http://incident.io to restore services faster, stay aligned under pressure, and focus on building what matters. We’re a fast-growing, highly ambitious team that cares deeply about our customers, product quality, and making it magic. We’ve raised $100M from Index Ventures https://www.indexventures.com/, Insight Partners https://www.insightpartners.com/, and Point Nine, https://www.pointnine.com/ alongside founders and executives from world-class technology companies. THE TEAM Our Platform Engineers are the people behind the curtain making sure everything runs smoothly. They own the infrastructure, deployment systems, and CI/CD pipelines that keep our product engineers moving fast without breaking things. If product engineers are the chefs, the platform team is the kitchen; designing, maintaining, and scaling the tools that make everything possible. The current team consists of two highly capable engineers. As we grow, this role will play a key part in building and maintaining infrastructure to support future scaling, with a strong focus on reliability, scalability, and developer experience. Our stack includes Terraform for infrastructure as code, deployment systems built around modern CI/CD practices, and integrations with Google Cloud Platform. WHAT YOU’LL BE DOING: - Designing, building, and maintaining infrastructure that enables fast, reliable, and secure product delivery. - Improving and maintaining CI/CD pipelines to streamline deployments and increase reliability. - Contributing to infrastructure reliability and ensuring systems are designed for resilience and growth. - Collaborating with product engineers to improve developer experience and support smooth delivery processes. - Identifying and implementing improvements to deployment systems, observability, and automation. WHAT EXPERIENCE YOU NEED TO BE SUCCESSFUL: - Deep technical expertise in infrastructure and tooling, including Terraform, CI/CD systems, and deployment pipelines. - Hands-on experience building and maintaining infrastructure that supports high-performing engineering teams at scale. - Experience working with cloud platforms such as Google Cloud Platform (GCP). - Strong problem-solving skills with a focus on reliability, scalability, and performance. - Ability to work collaboratively with engineers across teams to improve infrastructure and developer workflows. WHAT WE OFFER: We’re building a place where great people can do their best work—and that means looking after you and your family with benefits that support health and personal growth. - Market leading private medical insurance - Generous parental leave - First Friday of the month off - Generous annual leave/PTO allowance - Competitive salary and equity - Remote working and personal development budget - Enhanced pension/401k