Sales Coordinator (Permanent Work from home)

<h2><strong>Hi there! Thanks for stopping by 👋</strong></h2> <p><span style="font-weight: 400;">Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!</span></p> <p><span style="font-weight: 400;">We have bike enthusiasts, foodies, video game heroes, dog and cat lovers, movie buffs, musicians, and every variety of people. Lightspeed was founded on the principles of diversity and inclusion and our daily practices and interactions reflect this commitment everyday. Wherever you look, you will find a friend in Lightspeed. </span></p> <p><span style="font-weight: 400;">If you’re keen to join, we’re looking for a Sales Coordinator (Permanent Work from home) to join our team in Manila. </span>Reporting to the Sales Operations Manager and collaborating closely with our North-American Retail go-to-market team, you’ll play a key role in supporting our Sales department’s operations. If you’re organized, ambitious, and thrive in fast-paced environments, this is your chance to join a dynamic, growing organization.</p> <p><strong>Please note that you will be working North-American (NOAM) time shifts in this role. </strong></p> <h3><strong>What you’ll be doing:</strong></h3> <ul> <li>Provide sales operations with hardware forecasts to ensure risks of stock outages/backorders are minimized</li> <li>Supporting sales teams with data entry for applications and submit supporting documentation for the relevant teams</li> <li>Monitor existing applications through lifecycles and engage with relevant teams and customers, where necessary, to ensure successful boarding of new merchants</li> <li>Action updates to existing accounts related to addresses, banking information and ownership changes</li> <li>Support Leadership team members with occasional administrative tasks</li> <li>Assist in the maintenance of accurate records in company CRM</li> <li>Ensure launch cases are correctly created and received by Launch team with payments being processed</li> </ul> <p><span style="font-weight: 400;">And a little bit of…</span><strong> </strong></p> <ul> <li>Contributing as part of the wider team to achieve organisational objectives even if this means doing things that aren’t strictly within the scope of your role</li> </ul> <h3><strong>What you need to bring:</strong></h3> <p><span style="font-weight: 400;">We're looking for a candidate who has experience with the following:</span></p> <ul> <li>Previous experience in a fast-paced, administrative or customer service role</li> <li>Stellar time management and organization skills</li> <li>Remarkable communication skills</li> <li>Prior experience working in a retail environment </li> </ul> <p><span style="font-weight: 400;">Our hiring process is very straightforward. The whole process will be conducted at the comfort of your own home, through Zoom or Google Meet. No need to go through Manila's heavy traffic!</span></p> <h3><strong>Be a changemaker</strong></h3> <p>You’ll enjoy:</p> <ul> <li>Genuine career opportunities in a company that’s creating new jobs every day;</li> <li>Work in a team large enough for growth but lean enough to make a real impact;</li> <li>Exposure to modern and proven technology;</li> <li>Ability to work and grow in a truly flexible environment;</li> <li>Opportunity to learn, expand your skill set, forge wonderful relationships and make your mark within the diverse and inclusive Lightspeed culture, a true Canadian tech success story.</li> </ul> <p>Plus benefits designed to keep you happy, healthy and fulfilled.</p> <ul> <li>Market-leading salary package</li> <li>Permanent work from home setup</li> <li>Coworking space available, if needed</li> <li>We follow the PH holidays!</li> <li style="font-weight: 400;"><span style="font-weight: 400;">Benefits you can enjoy from day one: </span></li> <ul> <li>HMO for you and your 2 dependents (Maxicare)</li> <li>15 Vacation leaves</li> <li>10 Sick leaves</li> <li>Government Mandated Benefits ... (truncated, view full listing at source)