Program Manager

The application window is expected to close on: 03/09/2026 Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. Meet the Team Step into Cisco’s Lifecycle Innovation and Operations team—a driving force within Cisco Operations, where innovation meets execution. We thrive on delivering transformative solutions, from digital self-service enablement and marketing automation to regulation-based trust applications. Collaborating with partners across Marketing, CX, IT, Operations, and Engineering we power customer success and business growth through powerful initiatives. Who You’ll Work With Cisco's Operations enables every aspect of our business with innovative solutions. We are a global, dynamic team that is dedicated to driving technology transformation, enabling business growth, and providing an outstanding experience for our users. Join our team and be a part of a forward-thinking and inclusive community that is driving the future of technology, experience, and AI/ML in the business world. Who You Are You are a seasoned Senior Program Manager with a strong track record of leading complex programs, driving business growth, and fostering collaboration across teams. You excel in strategic planning, risk management, and stakeholder engagement, with a data-driven approach to delivering measurable results. Your leadership promotes transparency, accountability, and effective communication at all organizational levels. Key Responsibilities: Oversee planning, execution, and delivery of complex, large-scale programs involving multiple teams and departments Facilitate coordination and communication among diverse functional groups to ensure alignment on goals, timelines, and deliverables Develop and maintain program roadmaps, define milestones, and align initiatives with organizational objectives Identify potential risks and obstacles early, develop mitigation strategies, and resolve issues to keep programs on track Manage relationships with key stakeholders, including executives, partners, and customers, ensuring transparency and alignment Allocate and optimize resources across teams to maximize efficiency and program success Monitor program progress using data-driven metrics, provide regular status updates, and adjust plans as needed Lead change initiatives related to the program, ensuring smooth adoption and minimal disruption Minimum Qualifications Bachelor’s degree or equivalent experience in Engineering, Information Technology, or related field. 8+ years’ experience in Program Management in a large organization Preferred Qualifications: Exceptional communication and interpersonal skills, with the ability to engage effectively with a diverse range of stakeholders Current experience within Cisco Operations/ IT and understanding of Cisco Business Process and System Landscape strongly preferred Strong critical thinking and problem-solving abilities, with experience in value management and delivery within a product setting Program and project management of large, complex initiatives Exceptional communication skills, including executive presence, presentation, and writing abilities Technical and business understanding for solution scoping Governance, change management, and compliance Awareness of AI literacy, ethics, and data fundamentals At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put – we power the future. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are l ... (truncated, view full listing at source)