Director, Technical Systems Engineering

The application window is being extended, expected to close on Jan. 20, 2026. Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. Meet the Team Cisco IT is a transformation engine enabling people to do the best work of their lives. Our vision is to be admired as the world’s best IT organization! We lead with user experience, embrace agile ways of working, drive engineering effectiveness, and deliver with Cloud first, shift left, AI (Artificial Intelligence) powered technology. Commerce Quote to Order team enables Cisco’s go-to-market strategy with a best-in-class commercial platform, focused on hardware, software subscription, services by using the power of data. At Cisco, our team develops and manages the commerce platform that enables 55+ billion dollars of Cisco revenue. We strive for our teams to be versatile, fun-loving, and enthusiastic to tackle the latest problems as we continue to push technology forward. Our teams are constantly iterating, solving problems, and working together to empower our customers and partners. Commerce Quote to Order Organization is a team of fun-loving, passionate and motivated individuals working on enabling Cisco’s commercial processes and go to market models end to end. Our team is dedicated to continuous innovation, complex problem solving and engineering excellence. Your Impact Cisco Commerce Quote to Order IT team is looking for a dynamic leader who is eager to drive commercial platforms enablement at scale, build strategic relationships with our customers/partners/Cisco stakeholders, and innovate the commerce platform strategy for growth acceleration. As a Commerce IT leader, you will be responsible for Commerce platform architecture aligning to the roadmaps for Cisco growth priorities and innovation needs. More than any other quality, we are looking for those inspired by the challenge of solving unique and complex problems for our business partners, those who excel when given creative freedom, and those who are not afraid to dive into unfamiliar territory (technical or otherwise) and learn something new. Responsibilities * Lead and gain a deep understanding of Commerce IT needs across CPQ processes from customers, partners, sellers and operational users and collaborate with product management for prioritizing and delivering the backlog * Drive Commerce Renewals experience and platform strategy and improvements * Drive agile scrum backlog planning, execution and capacity plans in the commerce domain * Drive the commercial platform AI enablement strategy and execution working along with the Commerce product management and operational organizations * Drive commerce process and integration simplifications to deliver frictionless experiences * Define the short term and long-term Commerce platform roadmap to drive alignment across all IT functions including backlog prioritization and capacity plans * Lead the team implementing new features in a highly collaborative environment consisting of product managers, analysts, software engineers and test engineers * You will influence your peers to build trust, drive innovation and improve user experience, performance, and scalability of the platform Minimum Requirements * 15+ years of experience in a leadership role or relevant experience with a BS degree. * Experience and knowledge of Commerce processes like Dynamic pricing, attribute based modeling, Quoting, Ordering, Configuration, SaaS models, Hybrid models, Renewals and more * Experience leading agile delivery and scrum execution * Experience leading functional and engineering delivery teams with a track record of driving engineering excellence and developer productivity. * Demonstrated effective leadership who can work and influence across multi-functional teams to deliver outcomes at speed Preferred Requirements * Energized to grow industry connections and network for an outside in perspective * Knowledge of AI/ML technologies a ... (truncated, view full listing at source)