Software Engineer

What You’ll Do Join our diverse and inclusive Supply Chain team and be a part of one of the top Supply Chains in the world! You'll have the incredible opportunity to join us at Cisco Supply Chain and play a key role in designing and developing next-generation capabilities. As a valued member of our team, you will have the responsibility of developing and delivering new capabilities using the latest technologies and processes. This includes actively coding, debugging, and reviewing with the team. You will collaborate with a team of talented engineers and interact with business partners. Your specific responsibilities will include: * Delivering projects from start to finish through delegation, review, and driving results holistically. * Implementing Agile rituals, planning epics and features, tracking and reporting on velocity/throughput/cycle time, and ensuring a healthy backlog. * Collaborating with other Engineers, SMEs, and Architects to build applications and technical systems that align with the architectural vision. * Work closely with global delivery teams to drive and be a key contributor to Project releases and sprint work. * Lead the architecture and development of advanced in-app and role-based AI Agents, including comprehensive security, semantic, and agent training modules. * Oversee the implementation of sophisticated agentic frameworks (langraph, langchain, LLMs) to deliver high availability Ask/Respond capabilities across enterprise tech platforms. * Drive the design and optimization of enterprise-grade NLI and Retrieval-Augmented Generation (RAG) systems using large language models. * Architect and deliver secure, high-performance data connectors for complex enterprise ecosystems (Oracle, SAP HANA, Snowflake, MongoDB). * Lead the development of enterprise-level API frameworks for LLM prompt engineering and advanced intent recognition. * Design and implement advanced multi-agent protocols, standardizing communication, message formats, and transport mechanisms for cross-agent coordination. * Guide integration of AI agents with a range of external tools and services, setting technical direction for robust, scalable integration frameworks. * Who you'll work with As a member of the Cisco IT team, you will be a valuable part of the Product Quality and Compliance team. Our team is dedicated to delivering exceptional services, tools, platforms, and data that are essential for powering one of the top Supply Chains in the world. At Cisco, we prioritize innovation and evolution to provide our Supply Chain team with a competitive advantage. This includes optimizing and automating business process systems, effectively utilizing cloud service providers, and developing cutting-edge in-house solutions. You will collaborate with Product Owners, Other Architects, Tech Leads, Analysts, and global delivery teams within the Organization, as well as across various functions in Cisco. You'll have the opportunity to join a dynamic, empowered, and collaborative team that values diverse perspectives and inclusive practices, all focused on building, supporting, and enhancing a seamless end-to-end Orchestrator system. We believe that embracing diversity and fostering an inclusive environment are key to driving innovation and achieving success. Our team is committed to ensuring that everyone feels respected, valued, and empowered to contribute their unique ideas and experiences. Who you are We are seeking an experienced professional who leverages best practices and a rich understanding of both internal and external business issues to enhance our products and services. Your expertise not only drives excellence but also enriches our diverse team with varied perspectives and innovative approaches. You excel in working independently, effectively utilizing minimal guidance from leaders to determine the best strategies for task completion. Your autonomy is matched by your adaptability, allowing you to navigate diverse challenges with confidence ... (truncated, view full listing at source)