Solutions Consultant II

<div class="content-intro"><p>We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!</p></div><p style="line-height: 1.2;"><strong>Your opportunity<br></strong></p> <p>Are you a Pre-sales professional looking for a more strategic, mid-market focus? Or perhaps you’re an SRE, DevOps Engineer, or Developer ready to step away from the keyboard and move into a high-impact, customer-facing role? This is your opportunity to join New Relic as a Solutions Consultant, where you will act as a bridge between complex modern tech stacks and real-world business value.</p> <p style="line-height: 1.2;">Join New Relic, a recognised market leader with an industry-respected brand. We’re committed to helping you succeed, offering training and support whether you are an experienced Pre-sales professional or making your first move into a commercial role. This support is designed to help you master the technical win and accelerate your path to future promotions.<strong><br></strong></p> <p style="line-height: 1.2;"><strong><br>What you'll do<br></strong></p> <ul> <li><strong>The Master of the Demo:</strong> Lead high-impact product demonstrations, showcasing how our platform solves complex engineering headaches for mid-market clients.</li> <li><strong>Lead the Proof of Value (POV)</strong>: Partner with customers to configure and set up environments in production or test settings, guiding them through the technical "why" behind New Relic.</li> <li><strong>Technical Evangelism:</strong> Maintain a deep understanding of your customers’ cloud ecosystems, from OpenTelemetry (OTel) to Serverless, to advocate for better observability.</li> <li><strong>Commercial Collaboration:</strong> Partner hand-in-hand with our Account Executives to identify new opportunities, translating "tech-speak" into value that helps businesses grow.</li> <li><strong>S</strong><strong>hape the Product:</strong> Be the voice of the customer by relaying field feedback directly to our Engineering and Product teams.</li> </ul> <p style="line-height: 1.2;"><strong>This role requires</strong><em><br></em></p> <ul> <li style="line-height: 1.2;">Consultative Expertise: Experience supporting pre-sales engagements, or a background in SRE/Engineering with a strong desire to move into a commercial, influential role.</li> <li style="line-height: 1.2;">Cloud-Native Foundation: Deep technical knowledge of modern tech stacks, including Cloud, Containers, and Kubernetes (EKS, AKS, or GKE).</li> <li style="line-height: 1.2;">Modern Tooling: Familiarity with Infrastructure as Code (Terraform, Ansible) and monitoring open standards like Prometheus and OpenTelemetry.</li> <li style="line-height: 1.2;">Communication Skills: The ability to explain complex technical topics to non-technical audiences, you are a natural at objection handling and staying calm under pressure.</li> <li style="line-height: 1.2;">An Inquisitive Mind: You are a continuous learner who wants to stay at the forefront of the observability field.</li> </ul> <p style="line-height: 1.2;"><strong>Bonus points if you have</strong></p> <ul> <li style="line-height: 1.2;">Multilingual Skills: You are a fluent French or German speaker (highly desirable for our European mid-market expansion).</li> <li style="line-height: 1.2;">Monitoring Background: Prior experience with performance monitoring tools (APM, Infrastructure, or User Experience).</li> </ul> <p>Please note that visa sponsorship is not available for this position.</p> <p>#LI-JM #LI-Hybrid</p><div class="content-conclusion"><p>Fostering a diverse, ... (truncated, view full listing at source)