Senior Manager, Software Engineering

What You’ll Do: Strategic Execution: Responsible for quarterly planning and the successful delivery of multiple components or modules. You will break down high-level goals into clear, measurable milestones while navigating resource constraints and technical risks. Active Technical Leadership: Dedicate time to hands-on coding and code reviews while providing high-level guidance to ensure teams produce maintainable, high-quality designs. You will use telemetry and data to identify problems early and assess technical feasibility and trade-offs (quality vs. time-to-market). Product Sense & Advocacy: Partner deeply with Product Management to understand customer pain points and the product vision. You will analyze product metrics to identify areas for improvement and advocate for user needs throughout the development lifecycle. Team Scaling & Culture: Manage, mentor, and grow multiple squads of high-caliber engineers. You are responsible for hiring the right talent and fostering a culture of technical excellence, accountability, and continuous improvement. Operational Excellence: Lead effective sprint ceremonies (daily standups, planning, demos) where you have direct squad responsibilities, ensuring a high bar of execution and delivery towards business outcomes. What You’ll Bring: Advanced Management Experience: Proven track record of managing engineering teams and scaling impact beyond a single team or component. Strong C# Proficiency: Proven expertise with modern C# development. We are looking for leaders whose current or very recent role involves active, hands-on coding and the ability to contribute meaningfully to deep technical discussions. Microservices & Architecture: Extensive experience designing and maintaining resilient, scalable solutions built on a microservice architecture (Docker/Kubernetes). You should be adept at managing technical debt and ensuring long-term scalability. SaaS Expertise: Deep experience developing and deploying large-scale, high-availability SaaS applications with a focus on data-driven decision-making. Our Thorough Technical Interview Process Our interview process is designed to be a comprehensive assessment of the deep, hands-on technical skills essential for this Player-Coach role. We transparently share our stages so you can prepare effectively: 1. CP1 (Code Pairing) Live coding session with an engineer solving a core coding prompt in C# in real-time (coding, compiling, solving). 2. CP2 (Code Pairing) Live coding session, same format. Increased complexity coding prompt focused on deep C# language knowledge and problem-solving. 3. CP3 (System Design) Whiteboard session and knowledge deep dive. Assessing expertise in distributed systems, scalability, and microservice architecture. 4. Final Round Interview with People Business Partner. Leadership philosophy, management experience, culture fit, and soft skills. A successful candidate will demonstrate the required level of proficiency in both 90-minute Code Pairing sessions in C# and the System Design session. If you are an Engineering Manager ready to lead through technical excellence and maintain an active coding practice in C#, we encourage you to explore this opportunity with ServiceTitan! Be Human With Us: Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. Use of AI Technology: We use technology, including automated and AI-assisted tools, to support certain aspects of our recruitment process. These tools are designed to improve efficiency and enhance the candidate experience. AI tools are not used to make hiring decisions; all hiring decisions are made by our hiring teams. What We Offer: When ... (truncated, view full listing at source)