IT Onboarding Specialist

Job Title: IT Onboarding Specialist About the Role: • Responsible for collaborating with the Internal HR team, Managers, and Technical Teams to ensure a positive Day One Employee experience at Vensure. • Manage all New Hire tickets in the ticket platform ensuring setups are completed. • Communicate ticket statuses to HR, Recruiting, and managers. Responsibilities: • Maintain a customer-first attitude at all times. • Keep shared spreadsheets updated for all involved teams. • Update and transfer data from tickets to spreadsheets. • Collaborate with teams for updates and changes to processes, tickets, and documents. • Serve as liaison between teams, maintaining records of meetings and documents. • Support newly hired employees to ensure an excellent first-day experience. Skills & Qualifications: • 2-5 years of experience working in a team environment. • Clear and concise communication skills with multiple levels of management and staff. • Ability to write effectively for various audiences and tones. • Skilled in creating documentation such as SOPs, end-user guides, and multi-team documents. • Strong Excel and data tracking abilities. • High technical aptitude and quick learner of new tools and concepts. • Proficient with ADManager, Endpoint Central, Azure, Microsoft Entra, and Power BI. • Excellent writing and proofreading skills. • Strong work ethic and intellectual curiosity. • Ability to work efficiently, multitask, and innovate processes. #SolvoGlobal #LI-PROMOTED #LI-Onsite