Incident Manager - Public Sector

<div class="content-intro"><p class="x_MsoNormal FluidPluginCopy"><span class="ContentPasted0">Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the <a href="https://www.wiz.io/blog/100m-arr-in-18-months-wiz-becomes-the-fastest-growing-software-company-ever" target="_blank">fastest-growing startup ever,</a> </span><span class="ContentPasted0">Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we have a proven<span class="ContentPasted0"> </span><a class="ContentPasted0" href="https://www.g2.com/products/wiz-wiz/reviews" target="_blank" data-auth="NotApplicable" data-safelink="true" data-linkindex="1">track record of success</a><span class="ContentPasted0"> </span>and a culture that values world-class talent. </span></p> <p class="x_MsoNormal FluidPluginCopy"><span class="ContentPasted0">Our Wizards from over 20 countries work together to protect the infrastructure of our hundreds of customers, including over 50% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We’re the leading player in a massive and growing market, but it’s still early enough for you to make a significant impact. At Wiz, you’ll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our record growth. Come join our team and help us create secure cloud environments that allow the best companies to move faster. </span></p></div><p><strong>SUMMARY</strong></p> <p>We are looking for an Incident Manager to spearhead incident management operations for Wiz’s Federal and Sovereign Cloud environments. You will lead the program development, strategic response, and technical recovery efforts for high-impact events, ensuring every incident is met with a structured, compliant, and decisive resolution.</p> <p><strong>WHAT YOU’LL DO</strong></p> <ul> <li>Serve as the lead incident coordinator for high-severity events, activating playbooks, declaring incident severity, and coordinating with functional leads to drive a structured response.</li> <li>Define, operationalize, and document the end-to-end incident response lifecycle that aligns to FedRAMP High, IL5, and NIST 800-53 requirements. </li> <li>Drive readiness activities by designing and facilitating cross-functional tabletop exercises, hands-on simulations exercises, incident response team training, and review of playbooks to validate response protocols. </li> <li>Facilitate Root Cause Analysis by leading post-incident reviews using structured methodologies and documentation to separate root causes from contributing factors and drive business-wide corrective actions to closure.</li> <li>Serve as the primary liaison between technical and business units by translating incident details into business impact assessments that drive informed decision-making for legal, compliance, and operational teams.</li> <li>Bridge technical and operational responses by building communication paths between engineering, operations, legal, compliance, and customer facing teams to translate complex incidents into actionable updates for leadership.</li> <li>Establish centralized reporting, dashboards, and KPIs to monitor response efficiency, trend analysis, and program maturity. </li> <li>Manage and optimize incident response tools like ServiceNow, PagerDuty, and Jira to ensure.</li> </ul> <p><strong>WHAT YOU’LL BRING</strong></p> <ul> <li>7+ years of experience leading crisis management and incident response programs in FedRAMP High, IL5, or NIST 800-53 environments.</li> <li>Direct experience in managing and leading major incidents </li> <li>Direct experience working cloud environments, AWS required (other clouds a plus)</li> <li>Experience working with cloud native technologies like containers and container orchestration platforms like Kubernetes.</li> <li>Ability to interpret metrics and logs in observabi ... (truncated, view full listing at source)