Senior Network Engineer

<p>Figure is an AI robotics company developing autonomous general-purpose humanoid robots. The goal of the company is to ship humanoid robots with human level intelligence. Its robots are engineered to perform a variety of tasks in the home and commercial markets. Figure is headquartered in San Jose, CA.</p> <p>We are looking for a skilled Senior Network Engineer with a strong background in both cloud network administration (AWS, Azure, GCP) and on-premise networking, including switching and wireless technologies. The ideal candidate will be experienced in managing hybrid environments, configuring firewalls, implementing SD-WAN solutions, and delivering exceptional customer service. This candidate also needs to be experienced in a start-up company environment and be team oriented.</p> <p>This role plays a critical part in maintaining the integrity, performance, and security of both cloud and on-site network infrastructure for our organization and its clients.</p> <h3><strong>Key Responsibilities:</strong></h3> <h4><strong>Networking and Architecture:</strong></h4> <ul> <li>Design, deploy, support and optimize enterprise wireless infrastructure, including Wi-Fi 6/6E/7, high-density office environments, and outdoor wireless where applicable.</li> <li>Work with networking team on RF planning, predictive designs, site surveys, heat maps, and spectrum analysis using tools such as Ekahau or equivalent</li> <li>Configure, support, and troubleshoot wireless controllers, access points, authentication services (802.1X, RADIUS), and wireless security policies.</li> <li>Perform advanced troubleshooting and root cause analysis for wireless performance, reliability, and availability issues.</li> <li>Support broader enterprise network infrastructure, including switching, routing, DHCP, DNS, VPNs, and firewalls</li> <li>Assist in ISP/cabling work needed for enterprise sites</li> <li>Contribute to network automation, scripting, and monitoring</li> <li>Work with Security and Facilities teams on new site builds to ensure network solutions meet business and security requirements. </li> <li>Document designs, configurations and procedures to share with the IT team.</li> </ul> <h4><strong>Cloud Network Administration:</strong></h4> <ul> <li>Help support virtual networks, routing, VPNs, and load balancing in AWS, Azure, and GCP.</li> <li>Administer cloud network components (e.g., VPCs, Transit Gateways, Azure VNets, GCP Interconnects).</li> <li>Ensure cloud networking aligns with enterprise security and performance standards.</li> <li>Monitor and troubleshoot cloud network performance and incidents. </li> </ul> <h4><strong>Customer Service Support:</strong></h4> <ul> <li>Serve as a point of contact for internal stakeholders and clients on network-related issues.</li> <li>Provide high-quality support, documentation, and communication throughout project lifecycles.</li> <li>Participate in on-call rotations and respond to escalations with professionalism and urgency.</li> </ul> <h3><strong>Qualifications:</strong></h3> <h4><strong>Required:</strong></h4> <ul> <li>Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).</li> <li>7+ years of hands-on experience in network engineering and cloud administration.</li> <li>Solid experience with:</li> <ul> <li>AWS, Azure, and Google Cloud Platform networking components. Experience with AWS Direct Connect or Azure ExpressRoute is a plus.</li> <li>Cisco switching (Layer 2/3) and wireless infrastructure. Experience with Cisco DNS/Catalyst Center is a plus.</li> <li>Firewall configuration and management.</li> <li>SD-WAN solutions (e.g., Cisco Viptela, Velo Cloud, Fatpipe).</li> </ul> <li>Strong understanding of networking protocols (TCP/IP, BGP, OSPF, DHCP, DNS, VLANs, etc.).</li> <li>Proficiency in network monitoring and diagnostic tools (e.g., Wireshark, SolarWinds, NetFlow).</li> <li>Excellent communication and customer service skills.</li> </ul> <h4><strong>Pre ... (truncated, view full listing at source)