Operations Lead, Robot Service

Robot Service Operations Lead San Carlos, CA (on-site) About 1X We build humanoid robots that work alongside people to solve labor shortages and create abundance. Role Overview We are seeking a strategic operations leader who thrives on continuous improvement and driving performance at scale. This role is responsible for setting goals, priorities, and changing processes that enable the service team to deliver exceptional output. Problem-solving, data-driven decision making, and cross-functional collaboration are core to success in this position. The ideal candidate will constantly question the status quo, identify bottlenecks and risks, and develop innovative solutions to advance the department to the next level. This opportunity empowers you to shape the operating model and deliver measurable results.