Director of Program Management, Global Commerce

<div class="content-intro"><h2 data-pm-slice="1 1 []">About Crunchyroll</h2> <p>Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.</p> <p>Join our team, and help us shape the future of anime!</p></div><h2>About the role</h2> <p>As Director of Program Management, Global Commerce, you will help drive critical priorities across Global Commerce and Crunchyroll by supporting the Executive Vice President and Strategy Leadership team. You will play a central role in leading cross-functional projects, preparing priority communications, and additional initiatives. You’ll act as an embedded problem-solver and strategic partner on high-impact initiatives, helping to shape the operating rhythm, global processes, and execution of the Global Commerce agenda.</p> <p><strong>Strategic Projects Initiatives</strong></p> <ul> <li>Support the Executive Vice President and Vice President of Strategy and Development on cross-functional projects tied to Global Commerce priorities and long-term strategy</li> <li>Conduct data-driven analyses and business modeling to inform high-stakes decisions</li> <li>Develop evaluation frameworks and dashboards to track progress on key goals and surface opportunities for improvement</li> </ul> <p><strong>Leadership Meetings and Event Planning</strong></p> <ul> <li>Participate in key meetings with internal teams and external partners</li> <li>Take clear, structured notes and synthesize outcomes, decisions, and next steps</li> <li>Collect and prepare briefing materials for meetings, offsites, and internal strategy sessions for Global Commerce Leadership</li> <li>Help plan and execute executive select leadership operating cadences, including weekly syncs, offsites, summits, and other planning meetings, with VP of Strategy Development</li> </ul> <p><strong>Research Analysis</strong></p> <ul> <li>Conduct market research and trend analysis across the anime, retail, and theatrical industries</li> <li>Synthesize insights to inform strategic planning and executive-level decision making</li> <li>Support forward-looking initiatives that position Global Commerce for long-term growth</li> </ul> <p><strong>Operational Organizational Support</strong></p> <ul> <li>Provide day-to-day project management and operational support for the Global Commerce leadership team</li> <li>Coordinate cross-functional input into leadership communications and planning documents</li> <li>Assist in drafting and reviewing strategic communications from the EVP of Global Commerce office</li> <li>Support preparations for industry events, speaking engagements, and internal conferences</li> </ul> <p><strong>Presentation Communication Excellence</strong></p> <ul> <li>Own the development of leadership presentations and talking points, ensuring crisp storytelling, structured logic, and visual clarity</li> <li>Build presentation-ready decks in collaboration with senior stakeholders</li> <li>Translate complex topics into clear narratives for internal and external audiences</li> </ul> <p>This role will report to the Executive Vice President, Global Commerce and is based out our Dallas office.</p> <h2>About You</h2> <ul> <li>You have 15+ years of total experience, including: 3+ years in management consulting or business communications 5+ years in strategy or commerce roles at a retail, consumer, or media company</li> <li>You’re analytically exceptional, fluent in Excel/Sheets, and comfortable structuring business cases and performance tracking tools</li> <li>You’re tech-savvy, with a strong interest in AI trends, finding ways to automatic manual processes, and understand new technologies that reshape consumer ... (truncated, view full listing at source)