Senior Sales Manager

Twilio
Remote - AustraliaPosted 5 March 2026

Job Description

<div class="content-intro"><p><strong>Who we are </strong></p> <p>At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to<a class="c-link" href="https://customers.twilio.com/" target="_blank" data-stringify-link="https://customers.twilio.com/" data-sk="tooltip_parent"> hundreds of thousands of businesses </a>and empower millions of developers worldwide to craft personalized customer experiences.</p> <p>Our dedication to <a class="c-link" href="https://www.twilio.com/en-us/blog/open-work" target="_blank" data-stringify-link="https://www.twilio.com/en-us/blog/open-work" data-sk="tooltip_parent">remote-first work</a>, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.<br><br>We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!</p> <p><span style="color: rgb(255, 255, 255);">.</span></p></div><p><strong>See yourself at Twilio</strong></p> <p>Join the team as Twilio’s next Senior Sales Manager.</p> <p><strong>About the job</strong></p> <p>Twilio is looking for an experienced sales professional to lead our New Business Sales team. This person will lead, mentor, and scale a high-performing team of account executives, who are passionate about acquiring new enterprise and commercial logos across Australia and New Zealand.</p> <p>The successful candidate will lead the New Business sales team, drive our sales strategy to position our Twilio Customer Data platform and displace competitors in the messaging, voice, email and customer data platform space. The successful candidate will be directly responsible for leading the team of Account Executives to beat our competitors and win business. As a leader, you will embody along with your team a group of affable, engaging sales professionals that customers have time for over the phone, via messaging, Zoom calls and most importantly face to face. This role is highly cross functional, and your success will depend on building deep partnerships across product management, finance, support, and operations. </p> <p><strong>Responsibilities</strong></p> <p>In this role, you’ll:</p> <ul> <li>Have your team average 10 client meetings per week</li> <li>Have your team meet four clients F2F per month and four client meals per quarter</li> <li>Have you and your AE’s talk with potential strategic customers, where you spend time learning about their needs, and then through consultation, develop a strategic plan to help their service thrive through the use of Twilio’s communication and segment platform. </li> <li>Success in leading and building high-performing enterprise sales teams. Understand how to manage your team to deliver more than they may think is possible.</li> <li>Comfortable allowing your team to be Owners of their own business. Sometimes this means giving them autonomy and trusting their decisions, but stepping in and coaching when needed.</li> <li>Acquire new customer accounts, including high growth technology, logistics, and fintech companies.</li> <li>Develop, drive, and execute account acquisition strategy leveraging the strength and differentiation of the Twilio platform to unseat our competition.</li> <li>Partner with and coordinate cross-functional internal teams (Sales Development, Legal, Engineering, Security, Marketing, Product) to efficiently navigate complex sales cycles</li> <li>Run a disciplined forecast, including weekly updates on steps to close, providing a commit, most likely and best case at the start of each quarter and achieving quota.</li> </ul> <p><strong>Qualifications </strong></p> <p>Twilio values diverse experiences from a ... (truncated, view full listing at source)
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