Sr Sales Operations Associate, Grocery & Retail

Sr Sales Operations Associate, Grocery & Retail Department: Operations Team: Sales Operations Location: Chicago, United States Type: Full-Time **About the Role** We are looking for an exceptional Sales Analytics Lead to join our Delivery Commercial Operations team, focusing on the Retail US & Canada business. The ideal candidate will be passionate about creating innovative solutions to complex challenges. You will work closely with Commercial Leaders in the US and Canada, supporting them in managing business rhythms, enhancing reporting predictability, analyzing business trends, developing local Go-To-Market strategies, and leading growth initiatives. We're looking for someone with strong analytical expertise, sales operations experience, and strong technical skills. **What You’ll Do:** - Own quantitative analysis of the performance of the sales teams - Manage the development of continuously evolving forecast models using cutting edge methodologies - Contribute to the evolution, management, integration and implementation of sales support systems and processes to meet the rapid growth of the business - Manage the weekly, monthly, quarterly and annual business cadences - Develop and nurture strong relationships with sales, leadership, finance, HR, Strategy & Planning, deal desk and other stakeholders - Lead special projects in and outside of segment and territory **Basic Qualifications** - 3+ years of experience in an analytical role with the ability to interpret complex data and translate insights into actionable recommendations, reports, and presentations - Advanced proficiency in Microsoft Excel, SQL, Google Sheets, PowerPoint (or Google Slides), and CRM tools such as Salesforce (e.g., automating data pulls from Salesforce into excel/reporting) - 1+ years of experience in Sales Operations, Revenue Operations, Sales Strategy, GTM strategy or similar functions supporting a complex enterprise - Salesforce proficiency - Bachelor's degree **Preferred Qualifications** - 2+ year experience supporting a Sales Operations function with commercial members located worldwide - Prior experience working across mu