Sr Application Developer - ServiceNow

Sr Application Developer - ServiceNow Department: Engineering Team: IT Eng Location: Amsterdam, Netherlands Type: Full-Time ### **About the Role** Engineering at Uber means building for real-world impact under real-world constraints. As a Senior ServiceNow Developer, you will move the digital world to support the real one, designing systems that power the employee journeys of thousands of Uberites globally. This isn't just about configuration; it’s about solving messy, high-impact problems in a fast-changing environment where performance and scale are critical. You’ll need to navigate the ambiguity of evolving AI capabilities like Now Assist while maintaining rigorous architectural governance. We are looking for someone who stays calm under the pressure of enterprise-scale demands, thinks in systems, and has the grit to work through technical debt and legacy complexity. If you are energized by the challenge of turning complex employee service processes into intuitive, automated experiences, this is where you’ll grow. ### **What You’ll Do** - **Build and Maintain at Scale:** Design, develop, and optimize end-to-end solutions across HRSD,WSD and custom apps, ensuring our systems directly support how our global team moves and works. - **Navigate AI Frontiers:** Deploy and tune Now Assist and Generative AI capabilities to drive self-service, making smart decisions with imperfect information to balance innovation with safety. - **Unblock Complex Journeys:** Solve high-impact problems within Employee Onboarding and Lifecycle Events, often without a clear starting point, to create seamless transitions for every Uber employee. - **Champion Excellence:** Lead technical workshops and conduct code reviews to ensure upgrade safety and architectural health, even when time is tight and stakes are high. - **Own the Integration:** Build and maintain robust integrations between ServiceNow and enterprise systems like Oracle HCM and JIRA, owning the work from initial design to production debugging. - **Collaborate and Influence:** Partner across HR, IT, and platform teams to ship practical solutions at