Employee Relations Partner

Employee Relations Partner Department: People & Places Team: People Location: Sao Paulo, Brazil Type: Full-Time **About the Role** We are looking for a specialized case management expert with deep experience conducting workplace investigations and two-party mediations. The ideal candidate will be able to analyze all types of employee concerns and quickly develop targeted actions that are considerate of workplace policies, the needs of our employees and their organization. Qualified candidates for this role must have a minimum of 3 years of hands-on experience in a high-volume case management role. Top candidates will articulate how their critical thinking skills have allowed them to consistently navigate complex people and employment issues. **What the Candidate Will Do** - Manage ELR cases within our global process involving interpersonal conflict and/or allegations of misconduct (e.g. harassment, discrimination, bullying, retaliation, etc) - Analyze context, facts and documentation gathered within ELR’s case management process to develop balanced recommended actions that address any misconduct and restore damaged relationships - Facilitate restorative conversations (mediated discussions) between employees with an emphasis on outcomes that repair workplace relationships - Maintain confidential records within a shared case management tool; leverage the case management tool to identify themes affecting employee groups or subgroups and develop a measured response related to trends - Foster action-oriented relationships with HR, Employment Legal and and business leaders at all levels - Actively support, or lead, ELR priority projects **Basic Qualifications** - Undergraduate Degree and a minimum of 6 years of experience in employee relations case management, mediation, or human resources; additional years of experience awarded for relevant advanced degrees (e.g. Juris Doctor, Graduate Degree in Counseling or Mediation, etc) - Significant case management (workplace investigations) capabilities paired with a thorough understanding of HR principles, concepts, policies, and sta