Territory Lead, New England

Territory Lead, New England Department: Sales & Account Management Team: Account Management Location: Boston, United States Type: Full-Time **About the Role** The Territory Lead role focuses on accelerating the commercial growth of our Uber Eats merchant partners by establishing a high-performing Account Management function. You'll translate our global commercial strategy into precise regional execution, driving retention and expansion across New England. Success here demands turning market ambiguity into an actionable sales strategy and creating structure where complexity exists. You will own the team's pipeline, forecast accuracy, and the holistic development of your frontline managers and their reports. The high stakes of a real-time marketplace demand clarity, grit, and a hands-on leadership approach. Your impact will be tangible, shaping how millions of merchants rely on our platform and accelerating your own growth alongside the business. **What You’ll Do** - **Lead** and coach a distributed team of Account Managers and Managers of Account Managers across New England, setting performance standards to execute complex sales strategies for retention and growth. - **Develop** and implement the commercial strategy for New England, aligning sales plans with regional business objectives to exceed SMB and strategic merchant expansion targets. - **Build** vision and strategy for winning merchant preference in your region. - **Own** the commercial performance across all market sides (merchant, courier, eater) in partnership with the Operations team, leveraging data and operational rigor to drive predictable revenue expansion. - **Drive** cross-functional **Stakeholder Engagement & Alignment** with Product, Operations, and Customer Success to unblock deals and ensure the merchant experience informs our roadmap and Go-to-Market strategy. - **Serve** as a player-coach on high-stakes, executive-level account engagement, modeling value-based selling and the **Perseverance & Creativity** needed to navigate ambiguous or challenged accounts. **Basic Qualifications:** - Minimum **8+ years** of relevant, hands-