Solutions Architect Manager

Solutions Architect Manager Department: Product Team: Program Management Location: San Francisco, United States Type: Full-Time Uber AI Solutions delivers high-quality scaled programs in operations, technology and data analytics for various Uber businesses, leveraging our deep vendor partner network capabilities to carry out the program execution. We are extending our impact and reach beyond Uber - our tech+ops solutions coupled with Uber’s strength of building a platform for flexible work will enable enterprises world-wide to accelerate their data, AI and product journeys. In doing so, we’re also creating flexible earnings opportunities through online tasks for millions of people across the world. Together, our tech, operations expertise and platform for knowledge work are uniquely positioned to be the best-in-class human-in-the-loop solution for the industry. Uber AI Solutions is looking for a Solutions Architect Manager that will be the technical cornerstone of our go-to-market engine, responsible for bridging the gap between a customer’s vision and our operational execution. This is a unique opportunity to build a new function from the ground up, requiring a leader who can navigate high-stakes pre-sales engagements while architecting the frameworks for long-term customer success. You will own the "Technical Win," serving as the primary authority during the pre-sales phase to evaluate customer needs and scope complex AI data engagements. Your influence extends beyond the sale; you will act as a critical voice in defining the product roadmap, defining the features and requirements needed to solve frontier AI challenges in Autonomous Systems, Robotics, and Generative AI. By managing post-sales success alongside the Product and Program teams, you will ensure that the margin-positive solutions you design move from raw data to real-world impact at unmatched scale. **What You Will Do** ### Lead Strategic Customer Engagements & Pre-Sales Strategy 1. Client Engagement: Partner with Sales and Program Managers to understand prospective clients' technical roadmaps, and collaborate to drive ongo