Operations Manager, Financial Products – US&C

Operations Manager, Financial Products – US&C Department: Operations Team: Operations Location: Chicago, United States Type: Full-Time _**This is a hybrid role and you must be located in, or willing to relocate to, New York or Chicago for the position.**_ **About the Role** As an Operations Manager in Uber’s Financial Business Group, you will play a key role in scaling and supporting the execution of our financial products across the US and Canada. By overseeing and driving initiatives and analyzing performance data, you will directly contribute to product adoption, improved financial access for earners, and accelerated business growth. Your work will involve managing end-to-end operational workflows and collaborating closely with internal stakeholders and external partners—enabling you to help shape how Uber delivers impactful, scalable financial solutions. The ideal candidate combines strong analytical skills with the ability to thrive in fast-paced environments and work collaboratively across functions to drive meaningful results. **What You’ll Do** - Lead and manage operational initiatives that support the growth and execution of Uber’s financial products across the US and Canada - Define project timelines and milestones in partnership with cross-functional teams, helping ensure clear coordination and smooth execution - Own and optimize core operational workflows, identifying areas for improvement and resolving issues to enhance delivery and user experience - Analyze product and initiative performance, develop insights, and recommend actions to improve adoption and efficiency - Drive strategic collaboration across Product, Marketing, Legal, Support, and others to move initiatives forward and ensure successful execution **Basic Qualifications** - 2+ years of experience in operations, strategy, product, or project/program management - Proficiency in SQL and advanced Excel/Google Sheets for data analysis and decision-making - Bachelor’s degree **Preferred Qualifications** - Experience or familiarity with financial services or banking or fintech related to credit products - Experience coll