Earner & Marketplace Operations Manager

Earner & Marketplace Operations Manager Department: Operations Team: Regional Operations Location: Santiago, Chile Type: Full-Time **About the Role** We’re looking for an impact-driven and collaborative Earner & Marketplace Operations Manager to help shape the future of ourGrocery & Retail business in Chile—one of Uber’s fastest-growing markets. In this role, you’ll design and execute high-impact initiatives that keep our marketplace running efficiently by balancing supply and demand in both the short and long term. You’ll work deeply with data, partner closely with local and regional teams, and lead projects that directly influence pricing, user behavior, and product operations. This role is ideal for someone who thrives at the intersection of \*\*strategy, data, and execution\*\*, and is excited to drive meaningful results in a fast-paced, dynamic environment. **What You’ll Do** - Own and execute marketplace strategies that impact pricing, courier lifecycle management, geographic coverage, and product configuration—helping make our platform smarter and more efficient. - Analyze large and complex datasets to uncover trends, build predictive models, and generate actionable insights. - Build tools and dashboards that provide visibility into performance and support scalable operational excellence. - Collaborate cross-functionally with local operations, regional strategy, product, and commercial teams to drive projects from idea through execution. - Balance long-term planning with day-to-day operational execution to ensure sustained marketplace health. **Basic Qualifications** - At least 3 years of experience in operations, consulting, startups, or other analytical roles. - Fluency in both Spanish and English. - Strong analytical skill set, including Excel or Google - Sheets, and SQL or other data-querying tools. - Ability to break down complex problems and translate them into clear, scalable solutions. **Preferred Qualifications** - A strategic mindset paired with a strong bias toward action—you’re comfortable zooming out to see the big picture and diving into details when needed. - A pr