Logistic Network Operations Lead, Uber Direct

Logistic Network Operations Lead, Uber Direct Department: Business Development Team: Business Development Location: Taipei City, Taiwan (ROC) Type: Full-Time ### About the Role As one of the key logistics technology providers in Taiwan, Uber Direct enables merchants to unlock last-mile delivery for their customers through their own apps or website marketplaces, while also supporting logistics businesses with a strong and resilient last-mile supply network. We are building an exciting team to scale Uber Direct’s logistics business across mid-mile, last-mile, and warehouse operations. We are looking for leaders who are passionate about operations excellence and delivering best-in-class experiences to our merchant partners. As the Logistic Network Operations Lead, you will play a pivotal role in scaling the Uber Direct logistics business. This role is responsible for the strategic expansion of the last-mile fleet and micro-hub network. You will work closely with operations teams, fleet partners, and cross-functional stakeholders to support business growth while ensuring delivery quality, reliability, and service-level excellence across all regions. Reporting to the Head of Operations, you will partner closely with Sales and Account Management to assess expansion needs and co-develop scalable network expansion plans with the logistics project squad. 作為台灣關鍵的物流科技供應商之一，Uber Direct 不僅協助商家透過自有 App 或網站型市集啟用最後一哩路配送服務，同時也讓物流業者能夠享有強健且具高度韌性的最後一哩路運力供應。我們正積極打造一支團隊，以推動 Uber Direct 物流業務於中段、最後一哩路配送及倉儲營運的規模化發展，並誠摯邀請具備營運熱忱的您加入，一同為商家夥伴帶來卓越的合作與服務體驗。 物流網絡營運主管是推動 Uber Direct 物流業務規模化的關鍵角色，負責以策略性方式擴展最後一哩路運力與微型轉運倉（micro-hubs）。您將與營運團隊、運力合作夥伴及多個跨部門團隊密切合作，以支援業務成長，同時確保全區域配送品質、穩定度與服務水準。此職位向物流營運總監（Head of Operations）匯報，並與業務及客戶經理共同評估並推動整體擴張計畫。 ## What You Will Do ### Team Leadership ｜ 團隊領導 • Lead a scaled logistics operations organization, including city operations managers, site operations staff, fleet partners, and drivers • Recruit, develop, and grow a high-performing logistics network operations team in a scalable manner • Deliver against strategic goals related to operational efficiency, service quality, expansion milestones, and delivery