Senior Applications Engineer - CRM

Senior Applications Engineer - CRM Department: Engineering Team: Engineering Location: New York, United States Type: Full-Time **About the Role** As an Application Engineer in the Sales Automation Engineering team, you will be responsible for implementing high-quality, complex features on the CRM tech stack, while integrating with internal and external platforms to achieve desired results. You will serve as a technical leader on projects, defining and driving improvements to product and engineering quality. This role is instrumental in solving complex and ambiguous business problems through simple and elegant system design, significantly impacting Uber's results in areas of user growth, revenue, and global expansion. **What the Candidate Will Do** 01. Consistently write and document high-quality code to solve complex problems that are not well-defined and span multiple related areas or projects. 02. Lead the design, implementation, and shipment of reliable and well-tested features to our users, often spanning multiple teams. 03. Evangelize and set the standard for technology design patterns and best practices within the project. 04. Define and drive improvements to product and engineering quality (e.g., sustainability, maintainability, performance, reliability, etc.) throughout your team's software, working to simplify solutions wherever possible. 05. Collaborate with stakeholders, architects, product owners, TPMs and other engineering teams to define project requirements, consolidated design, and execution plans for complex and ambiguous customer problems or business requirements. 06. Serve as an escalation point for other engineers to troubleshoot and manage severe incidents in production; encourage the adoption of best practices in incident management within the team. 07. Lead efforts to promote and adopt training and documentation best practices within your projects, such as technical writing for engineers and users. 08. Maintain comprehensive documentation for the solutions, including design specifications, deployment guides, and operational support documentation. 09. Participate i