Applications Developer II - ServiceNow

Applications Developer II - ServiceNow Department: Engineering Team: Engineering Location: Bangalore, India Type: Full-Time **About the Role** The **Application Developer, ServiceNow Platform** is responsible for designing, developing, configuring, and supporting scalable ServiceNow solutions that meet complex business and operational requirements. Working closely with product owners, business analysts, and architects, this role delivers high-quality solutions across all **Integrated Risk Management (IRM) modules**(Policy & Compliance Management, Issue Management, Risk Management, Third Party Risk Management, Audit Management) **, Now Assist, and core platform capabilities**, following ServiceNow development standards and best practices. We are seeking a **ServiceNow Developer with 6+ years** of hands-on experience to build, enhance, and maintain the platform, leveraging **Now Assist and generative AI** capabilities to automate workflows, improve agent efficiency, and enable intelligent self-service. The role contributes to platform maturity through disciplined release management, reusable development patterns, and secure, API-driven integrations, while ensuring the ServiceNow platform remains stable, performant, compliant, and well-integrated within Uber’s broader technical ecosystem. \-\-\- What the Candidate Will Do ---- 01. **Manage and maintain ServiceNow IRM modules:** Issue Management, Policy and Compliance Management, TPRM, Audit Management. 02. **Oversee IRM module operations**, ensuring efficient entity creation and managing the risk assessment, Creating and Managing advanced Indicators in compliance management, Risk identification workflow, Issue remediation flow, Vendor risk assessment. 03. **Platform Development:** Design, develop, and customize ServiceNow applications and modules, including writing complex Business Rules, Client Scripts, and UI Actions to meet business needs 04. **Integrations:** Build and maintain seamless integrations between ServiceNow and external systems (e.g., JIRA, Workday, Monitoring tools) using REST/SOAP web services and Flow Designer 05. **No