Head of Retail, Uber Direct, Japan

Head of Retail, Uber Direct, Japan Department: Sales & Account Management Team: Account Management Location: Tokyo, Japan Type: Full-Time **About the Role** Uber Direct is looking for a strong commercial and strategic leader to own and scale the Retail vertical in Japan. As Head of Retail, you will be responsible for defining category strategy, driving sustainable revenue growth, and ensuring strong unit economics across the portfolio. You will own Retail OKRs end-to-end from merchant acquisition and expansion, to P&L performance, to long-term category strategy. Working closely with Operations, Product, Sales, and Global teams, you will translate merchant needs into scalable commercial models while balancing growth, reliability, and cost. This role calls for a highly analytical, merchant-obsessed leader who can operate fluidly between strategy and execution. You will be expected to make sharp trade-offs, influence senior stakeholders, and mobilize cross-functional teams in a fast-paced, ambiguous environment. **Your Impact in Role:** **Retail strategy & ownership** 1. Own the overall Retail vertical strategy for Uber Direct Japan, including grocery, convenience, pharmacy, and retail categories 2. Define category priorities, growth targets, and success metrics aligned with Uber Direct’s broader business goals 3. Act as the senior commercial owner for Retail, accountable for performance, roadmap, and results 4. Develop deep relationships with senior merchant stakeholders to become a long-term strategic partner **P&L and business performance** 1. Own Retail vertical revenue, contribution margin, and profitability 2. Translate merchant and category strategies into clear financial plans, forecasts, and investment decisions 3. Identify and execute levers to improve unit economics in partnership with Ops and Finance **Cross-functional execution** 1. Partner closely with Operations to ensure retail use cases are operationally scalable, reliable, and cost-efficient 2. Collaborate with Product and Global teams to shape retail-specific product capabilities and influence roadmap priorities 3. Work with