Staff Software Engineer - Remote Assistance

Staff Software Engineer - Remote Assistance Department: Engineering Team: Backend Location: Seattle, United States Type: Full-Time **About the Role** AM&D (Autonomous Mobility & Delivery) team is building the systems that will allow Uber to deliver safe and scalable autonomous mobility across the globe. Remote Assistance (RA) is a core capability that enables humans to interpret and support AV behavior in real time and is essential to building trust across the rider journey. As a Staff Engineer, you will serve as a senior technical leader who helps define and evolve the long term architecture of Uber’s RA platform. You will work alongside the existing RA lead and take ownership of major technical domains so the organization can expand RA capabilities across multiple autonomy partners, countries, and operational models. The role requires a blend of deep technical expertise, strong product instincts, and the ability to communicate clearly at all levels of the company. **What You Will Do** - You will help define and evolve foundational RA architectures including platforms for real time data ingestion, autonomy state representation, operator workflow support, partner integration, and long term scalability. - You will work closely with engineering teams across AM&D, maps, infrastructure, mobility experience, and other partner groups to align RA capabilities with broader autonomy and rider experience priorities. - You will collaborate directly with external autonomy companies to develop integration approaches, negotiate technical interfaces, and guide joint solutions that improve the safety and clarity of autonomous operations. - You will help driving major architectural initiatives that prepare RA for increasing complexity, wider partner support, and global scale. - You will mentor engineers across the organization and elevate engineering quality through strong design and architectural guidance. - You will contribute to internal and external strategic communication including preparing technical updates for Uber executives, documenting architectural decisions, and representing RA in cross company