Sr Technical Program Manager - Selection & Fulfillment

Sr Technical Program Manager - Selection & Fulfillment Department: Engineering Team: Technical Program Manager Location: New York, United States Type: Full-Time **About the Role** Uber is building the world’s best and biggest marketplace for on-demand delivery of all local commerce. What began with a focus on restaurant delivery has rapidly expanded to include groceries, convenience, alcohol, pharmacy and retail, with big ambitions beyond. Uber’s Selection & Fulfillment org is at the center of this selection flywheel. This team owns the Merchant, Consumer, Catalog and Fulfillment flows that power Uber’s end-to-end delivery marketplace. Incremental improvements to the products and technology in this space deliver outsized, multiplier impact to the end customer experience our users interact with every day in the Uber app. As a Sr. Technical Program Manager for Selection & Fulfillment, you’ll structure and drive high-impact, cross-org initiatives that step-change Uber’s end-to-end Delivery marketplace objectives. You will own the program space and work closely with engineering, product and business leads to ensure its success. **What the Candidate Will Do:** - **Develop overall program strategy**, defining the objectives, KPIs and milestones against which teams will execute and measure success. - **Engage and energize teams to deliver efficiently** on program goals. Tactically, partner with tech and business leads to discover and drive opportunities for improvement that come from data analysis, merchant insights, and new process / product design. - **Be the subject matter expert**. Develop broad domain and technical expertise, understanding the ins and outs of merchant onboarding flows, how new merchant and catalog catalog data is ingested and interacts with Uber platform features. Build documentation that distills and scales this expertise to internal and external stakeholders. - **Elevate technical implementation** at the architecture level, proposing technical design alternatives when necessary. Ask questions that clarify priorities and help engineering balance design quality with velocity. - **Help reduce exposure to