Executive Tech Support

Executive Tech Support Department: Engineering Team: IT Eng Location: New York, United States Type: Full-Time **About the Role** Uber Engineering is a high-performance culture marked by fearlessness and hyper productivity. We’re looking for team players with natural product intuition who can work harder, faster, and smarter while taking technical excellence to a whole new level. You should be pumped about building a global transportation marketplace that spans a wide range of cities — varying from 100,000 to 10 million people in size — with unique regulatory, technical, and business requirements. As an Executive Support Analyst you will provide concierge support for our executive team no matter where they are or where they go. Travel the globe to ensure events happen without a hitch. Here’s your chance to be a part of Uber history! **What the Candidate Will Need / Bonus Points** \-\-\-\- What the Candidate Will Do ---- 01. Provide personalized white glove service and support for our executive team in both office and home environments 02. Respond to Executive technology support issues and be on-call as scheduled 03. Constant monitoring of executive team desktop issues to ensure customer satisfaction and taking the extra step go above and beyond 04. Provide prompt, confidential and reliable technical support for a wide range of IT equipment and software including Google Apps, Apple, PC, printers, wifi, etc. 05. Communication & Customer service skills must be impeccable 06. Network and A/V system setup in residential and business environments 07. Manage hardware and software upgrades 08. Accurately manage crisis escalation and transfer calls to other support teams as appropriate 09. Provide direct feedback on issues impacting the executive team to Tech Services leadership. 10. Will require domestic and international travel 11. Any other duties as assigned \-\-\-\- Basic Qualifications ---- 01. 4+ years of IT experience 02. Minimum of 2-3 years’ experience with executive level support 03. Bachelor's Degree in Computer Science, or equivalent combination of education and e