Strategy & Operations Manager

Strategy & Operations Manager HockeyStack is building the agent infrastructure for enterprise revenue. We spent five years building the only data architecture that preserves causality across the full revenue stack — every interaction, every signal, in sequence. On top of that foundation, we built Nex-lm, a purpose-built AI engine that compiles natural language into deterministic agent workflows. The result is a platform that can extract the revenue blueprint from a company's data, encode it into repeatable automations, and execute it across sales, marketing, and customer success — consistently, at scale. We are not building a dashboard tool with an AI feature. We are building the operating layer that replaces the human bottleneck in enterprise revenue organizations. This is a category being defined right now, and we intend to own it. We have raised $50M+ from Bessemer Venture Partners, General Catalyst, Y Combinator, and others. We operate fully in-person in San Francisco. We move fast and we hire people who want to win. Since launching late 2023, we have grown to 8-figures in ARR, process over 60 TB of revenue data monthly, and we are working with some of the largest B2B companies in the world like Microsoft, Harvey, New Relic, Collibra, etc. 🚀 YOUR MISSION We're looking for a Strategy & Operations Manager to own and drive high-impact initiatives across product, operations, strategy, and go-to-market. You won't just execute — you'll spot problems before they become blockers, scope the solution, and spin up projects to solve them. You'll also take on early team leadership responsibilities, helping to manage and develop the customer-facing support team. This role is for someone who combines a consulting-caliber strategic mindset with the operational grit to build at startup speed. 🔧 WHAT YOU’LL DO - Own workstreams end-to-end: identify the problem, scope the project, drive execution, and deliver outcomes with minimal oversight. - Spot high-leverage opportunities and spin up cross-functional projects to address them — from customer value gaps to internal process bottlenecks. - Take on management responsibilities within the customer-facing support team, helping team members deliver at a high level. - Build and optimize scalable processes across product, operations, and go-to-market functions. - Work closely with leadership and executive stakeholders to align on priorities and communicate progress. - Use data to frame problems, evaluate tradeoffs, and drive decisions across the organization. 🧩 WHAT WE’RE LOOKING FOR - 5+ years of experience, with a background in management consulting or strategic advisory, combined with operational experience at a high-growth company. - Demonstrated ability to independently identify problems, scope solutions, and drive large projects to completion. - Strong analytical skills — comfortable using data to support strategic recommendations. - Excellent communication and stakeholder management skills. - High-ownership mentality. You don't wait to be told what to do. - Excited about in-person work, 5 days per week in San Francisco. - Nice to have: Experience leading or managing a team — you've coached, mentored, or directly managed people in a professional setting. ✨ WHY JOIN NOW? We’re at an inflection point. The product is proven, the market is massive, and the opportunity is wide open. You’ll be joining a company with real traction, rapid growth, and meaningful backing—where every person still shapes the outcome. This isn’t just a job. It’s a chance to build something category-defining with people who care deeply about doing it right. We're building a high-performing, in-person culture at our San Francisco HQ, where the team collaborates shoulder-to-shoulder five days a week. The base salary range for this role is $130,000 to $180,000 USD, adjusted for experience and qualifications. HockeyStack is proud to be an Equal Opportunity Employer. We do not discriminate based on ... (truncated, view full listing at source)