Director of Delivery

Director of Delivery HockeyStack is building the agent infrastructure for enterprise revenue. We spent five years building the only data architecture that preserves causality across the full revenue stack — every interaction, every signal, in sequence. On top of that foundation, we built Nex-lm, a purpose-built AI engine that compiles natural language into deterministic agent workflows. The result is a platform that can extract the revenue blueprint from a company's data, encode it into repeatable automations, and execute it across sales, marketing, and customer success — consistently, at scale. We are not building a dashboard tool with an AI feature. We are building the operating layer that replaces the human bottleneck in enterprise revenue organizations. This is a category being defined right now, and we intend to own it. We have raised $50M+ from Bessemer Venture Partners, General Catalyst, Y Combinator, and others. We operate fully in-person in San Francisco. We move fast and we hire people who want to win. Since launching late 2023, we have grown to 8-figures in ARR, process over 60 TB of revenue data monthly, and we are working with some of the largest B2B companies in the world like Microsoft, Harvey, New Relic, Collibra, etc. 🚀 YOUR MISSION We're looking for a Director of Delivery to lead the delivery team responsible for implementation, onboarding, and ongoing value realization. You'll own the full delivery lifecycle — ensuring customers are onboarded, adopted, and continuously extracting value from HockeyStack at a pace that matches our growth. This is a high-velocity leadership role: you'll build and manage the team that keeps delivery running at startup speed. 🔧 WHAT YOU’LL DO - Lead and manage the delivery team, owning outcomes across product delivery, implementation, and customer value realization. - Build, develop, and retain a high-performing delivery team in a fast-paced startup environment. - Identify and resolve delivery bottlenecks quickly — you operate with urgency and hold the team to a high bar. - Ensure delivery milestones are met and customers realize measurable business impact through the team you build. - Own the delivery process end-to-end: build scalable workflows, set quality standards, and ensure the team delivers at pace. - Partner with Product and Engineering to translate customer needs into product improvements and ensure delivery aligns with the product roadmap. - Navigate complex organizations and competing priorities to keep delivery on track. 🧩 WHAT WE’RE LOOKING FOR - 5+ years of experience managing delivery or implementation at a fast-moving startup or high-growth technology company. - Proven experience building and leading teams that deliver at scale and speed. - Strong leadership presence — you can manage challenging delivery situations with composure and hold your team to a high bar. - Operational rigor — you build processes, set standards, and drive accountability across a team. - Experience with value delivery and the ability to partner with Product and Engineering teams effectively. - Management consulting or strategic advisory experience is a plus. - High-ownership mentality. You operate with autonomy and hold yourself accountable for results. - Excited about in-person work, 5 days per week in San Francisco. ✨ WHY JOIN NOW? We’re at an inflection point. The product is proven, the market is massive, and the opportunity is wide open. You’ll be joining a company with real traction, rapid growth, and meaningful backing—where every person still shapes the outcome. This isn’t just a job. It’s a chance to build something category-defining with people who care deeply about doing it right. We're building a high-performing, in-person culture at our San Francisco HQ, where the team collaborates shoulder-to-shoulder five days a week. The base salary range for this role is $180,000 to $220,000 USD, adjusted for experience and qualifications. HockeyStack is proud ... (truncated, view full listing at source)