Documentation & Technical Writing Manager | Germany | Remote

<div class="content-intro"><p>Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with <a href="https://grafana.com/products/cloud/">Grafana Cloud</a> or self-managed with the <a href="https://grafana.com/products/enterprise/">Grafana Enterprise Stack</a>, both featuring scalable metrics (<a href="https://grafana.com/oss/mimir/">Grafana Mimir</a>), logs (<a href="https://grafana.com/oss/loki/">Grafana Loki</a>), and traces (<a href="https://grafana.com/oss/tempo/">Grafana Tempo</a>).</p> <p>We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.</p> <p>You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.</p></div><h1>Documentation Technical Writing Manager</h1> <p><strong>This is a remote position. We are looking for candidates in Germany.</strong></p> <p><strong>The Opportunity:</strong></p> <p>Documentation is among the most critical and consumed content by users of Grafana. As a Documentation and Technical Writing Manager at Grafana Labs, you will be guiding the direction and enhancement of our documentation. In this role, you'll manage a team of Technical Writers who develop documentation for developer audiences and interact with engineering and other internal and external groups to define team deliverables, priorities, and processes. You'll also contribute to the writing and editing of the documentation and create process improvements.</p> <p>We are looking for a Documentation and Technical Writing Manager who understands the documentation and technical writing needs of a fast-growing company with both open source and commercial products. In addition to helping manage a technical writing team to keep up with our fast pace of development, you will also have an ownership role in improving our documentation site and working across the organization to identify documentation needs, requests, and prioritization. You will help drive collaboration across teams, responding to requests for a variety of tailored content that ensures our products are easy to learn and rapidly adopted.</p> <p><strong>What You’ll Be Doing:</strong></p> <ul> <li>Understand the gaps in our current documentation and how to organize and build documentation for scale</li> <li>Help establish best practices within the technical writing team to keep up with our needs for documentation across projects and products</li> <li>Manage a team of technical writers</li> <li>Work with the technical writing management team and other stakeholders to support a collaborative, intentional content strategy across content types, including blogs and video</li> <li>Collaboratively develop opinionated content that helps users become successful with our products using our technical documentation</li> <li>Support a transparent project management process to help internal stakeholders track significant updates to our documentation</li> <li>Promote an approach that focuses on results and supports work-life balance by helping to balance assignments across the team when workloads are uneven, manage conflicting priorities, and prevent over-resourcing</li> </ul> <p><strong>What Makes You a Great Fit:</strong></p> <ul> <li>Experience leading and writing excellent develop ... (truncated, view full listing at source)