Globalization Learning & Assessment Specialist

Globalization Learning & Assessment Specialist Department: Engineering Team: Technical Program Manager Location: Bangalore, India Type: Full-Time **About the Role** We are seeking an **L&D and Assessment Specialist** dedicated to Globalization programs, with a focus on **translation and transcription workflows**. This role is responsible for designing, developing, and maintaining **training content and assessment frameworks** used to onboard and certify linguists and transcriptionists on our platform. The role sits at the intersection of **linguistic quality, platform enablement, and operational scalability**, ensuring that linguists and transcriptionists meet defined quality standards before participating in production work. **What the Candidate Will DO** ### **Learning & Development (L&D)** 01. Design and deliver structured onboarding and continuous learning programs for linguists and transcriptionists specializing in **translation and transcription**. 02. Develop scalable training materials, including: 03. Learning modules 04. Style guides 05. Workflow documentation 06. Best practice guidelines for quality, consistency, and compliance 07. Partner with Localization, Quality, Product, and Operations teams to ensure training content aligns with: 08. Platform capabilities 09. Client requirements 10. Evolving linguistic quality standards 11. Maintain and regularly update training materials to reflect changes in tools, processes, and language quality expectations. 12. Track training completion and effectiveness using defined success metrics. ### **Linguist Assessment & Certification** 01. Design, build, and maintain **linguist onboarding assessments**, including: 02. Translation tests 03. Transcription accuracy tests 04. Language proficiency and domain knowledge evaluations 05. Define scoring rubrics, pass/fail criteria, and quality thresholds aligned with production requirements. 06. Ensure assessments fairly and accurately measure: 07. Linguistic accuracy 08. Fluency and style 09. Terminology usage 10. Audio comprehension (for transcription) 11. Verbatim accuracy (for transcription) 12. Timestamp accura