Payroll Specialist III

Skip to Content Sign In Payroll Specialist III Req #23414 India Apply Share Job Description Posted Thursday, March 5, 2026 at 9:00 PM | Expires Sunday, March 22, 2026 at 8:59 PM Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.  Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce. Our brand promise - Makes Work Life Better™- Reflects our commitment to employees, customers, partners and communities globally. About the opportunity  The Payroll Specialist III is responsible for overseeing the full payroll cycle for assigned clients, ensuring accurate and timely processing of payroll, including taxes, benefits, garnishments, and related changes. This role ensures high-quality standards through auditing and quality control, partners with internal teams to resolve payroll inquiries, and delivers payroll services in compliance with contractual and legislative requirements while maintaining accurate documentation within the case management system. What you'll get to do Drive customer satisfaction by providing high quality of service Think and act ahead, spot opportunities and act accordingly and proactively contribute to process improvements   Adhering to and reporting on SLA metrics  Provide direction and assistance to other payroll specialists. Lead individual or team training as requested/required Create, update standard operating procedures and performs quarterly document reviews Meets quality control standards Manage client and consumer related tasks within the case management system ensuring all documentation is complete, accurate, and timely. Performs administrative functions as required with minimal supervision Responsible for quality control and performing audits of both work of peers and client data to ensure accuracy and low error or defect percentage Work with cross-functional internal partners to resolve client payroll matters and employer and employee inquiries  Ability to communicate and collaborate with clients and internal team members Responsible for ensuring all aspects of the payroll cycle including all payroll impacting changes are processed, reconciled, audited and transmitted accurately and timely  Provide Payroll services to clients according to Ceridian contract, legislative requirements and business needs Proactively manage quarter, and year-end payroll auditing and processing Resolve client’s issues and provide superior customer service to internal and external partners Provides training, supporting peers and customers as needed Executes minor configuration updates to product as applicable (PCR Lite) Executes Change Control process following change standards  Attends and leads customer meetings where required and supports discussions from payroll Supports Client Relationship Executives with requests as needed for customer *Canada specific: Performs monthly reconciliations of tax remittances, Strong legislative working knowledge of all Canada garnishments to interpret, calculate, validate or enter ROE as needed. Hours of work between 8am-8pm Eastern Standard Time (EST) Skills and experience we value Must have a minimum of 3 years of payroll US and Canada knowledge  Good time management to meet the deliverables Understanding of SLAs and payroll deliverables Ability to communicate and collaborate with clients and internal team members Ability to work independently and make decisions Highly skilled with in-depth knowledge of complex customer requirements Can work as part of a team and independently with little supervision Have an “I own it” attitude about deliverables and projects from start to finish A desire to continually learn and thrive in a fast-changing environment Experience in an outs ... (truncated, view full listing at source)