Head of Strategic & Enterprise Accounts, Uber Eats Taiwan

Head of Strategic & Enterprise Accounts, Uber Eats Taiwan Department: Sales & Account Management Team: Account Management Location: Taipei City, Taiwan (ROC) Type: Full-Time **About the Role** As the Head of Strategic & Enterprise Accounts, you will lead, develop, and scale the account management for Taiwan’s largest local restaurant brands on Uber Eats. You will drive revenue growth, customer retention, and strategic market expansion while ensuring alignment with Uber’s broader commercial strategy. This role requires strong leadership, sales acumen, and a deep understanding of solution-based selling. You will lead a team of Account Managers to build lasting partnerships with key customers, driving cross-sell, upsell, and maximizing customer lifetime value. Your ability to engage senior stakeholders, develop market-specific strategies, and drive execution will be critical to success. ### What You Will Do **Leadership & Team Development** - Lead and coach a team of high-performing Account Managers to drive customer retention, growth, and solution adoption - Foster a culture of performance, accountability, and professional development - Set clear goals, provide ongoing feedback, and build succession pipelines **Commercial Strategy & Execution** - Develop and execute a customer growth strategy that aligns with both country and Uber’s broader sales and go-to-market objectives - Use data-driven decision-making to optimize account segmentation, expansion plays, and revenue targets - Ensure sales forecasting, pipeline management, and account planning are effectively executed - Monitor market trends, customer needs, and the competitive landscape, adjusting strategies accordingly - Expand Uber’s footprint in key segments by building strong relationships with major accounts **Customer & Market Engagement** - Act as a trusted advisor to key customers, ensuring Uber solutions drive measurable business impact - Build strong relationships with C-level and senior stakeholders, negotiating complex deals with a solution-selling approach - Drive cross-functional collaboration with Product, Operations, and Marketing teams to tailor solu