Payments Specialist

Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions. The Payments Specialist is a critical contributor within Entrata’s Merchant Services organization, responsible for the accurate, timely, and policy-compliant execution of core payment operations functions. This role supports the processing and resolution of Proof of Authorizations (POAs), merchant account terminations, chargebacks, disputes, claims, and related payment activities. The Payments Specialist partners closely with U.S.-based teams, underwriting, risk, compliance, and external payment partners to ensure operational excellence, mitigate risk, and uphold established Service Level Agreements (SLAs). Success in this role requires strong analytical capability, attention to detail, process discipline, and the ability to manage multiple priorities in a fast-paced, compliance-driven environment.