Infrastructure Engineer

Why you should join usTandem is a generational opportunity to rethink how we bring new therapies to market, and our path to doing so is significantly de-risked – we have:Exponential organic growth: We have product-market fit and are growing rapidly through word-of-mouth. Tandem supports thousands of patients every day, is doubling doctor users every quarter, and is working with the largest biopharma companies in the world.An AI-first business model: Our approach is distinctly enabled by AI, but our business will get stronger (not commoditized) as foundation models improve. We are building durability through two-sided network effects that will compound over time.Top tier investors: With the traction to support conviction in our model, we raised significant funding from investors (including Thrive Capital, General Catalyst, Bain Capital Ventures, and Pear VC) to build an exceptional team of engineers and operators.Our number one priority is scaling to market demand. We are looking for individuals who are high horsepower, high throughput, and hyper resourceful to help us increase capacity and grow. We move fast and need to move faster.All full-time roles are in person in New York. You can learn more about working with us in the last section of this page.About the roleAs an Infrastructure Engineer at Tandem, you’ll be our first dedicated hire focused on infrastructure and developer experience. You’ll own and evolve the core systems that make our engineering team faster, our platform more reliable, and our company more scalable. This role sits at the foundation of everything we build — from AI product development to partner integrations to high-stakes, high-throughput operations.You’ll have the opportunity to define our foundational infra practices — from CI/CD to observability to cloud architecture — and set the tone for how we scale. You’ll work across infrastructure, DevOps, and developer productivity, building systems that let us move fast without compromising stability or clarity.This is a demanding role, with a high level of autonomy and responsibility. You will be expected to "act like an owner" and commit yourself to Tandem's success. If you are low-ego, hungry to learn, and excited about intense, impactful work that drives both company growth and accelerated career progression, we want to hear from you.If you join, you will:Design and evolve CI/CD pipelines to improve speed, safety, and developer experienceScale and maintain core infrastructure — including Kubernetes clusters, PostgreSQL databases, ephemeral browsers, and data replication workflowsBuild and own our monitoring, alerting, and observability systems to ensure platform reliability and uptimeIntegrate AI-powered development tools to streamline engineering workflowsAnalyze and control cloud infrastructure spend while maintaining performance and reliabilityImprove internal tooling and developer environments to unblock execution at every layerPartner with engineering and product teams to anticipate scaling challenges and harden critical systemsWe’ll be most excited if you:Experience in infrastructure, DevOps, or SRE roles at fast-moving, product-driven tech companiesHands-on experience with cloud infrastructure (we use AWS; GCP and Azure are nice to have)Proficiency with infrastructure-as-code tooling (Terraform preferred)Deep familiarity with containerization and orchestration (Docker, Kubernetes)Experience with observability and monitoring systems (e.g., Grafana, Datadog)Proven ability to design and improve CI/CD pipelines (we use GitHub Actions)High NPS with your former teammatesThis is a list of ideal qualifications for this position. If you don't meet every single one of them, you should still consider applying! We’re excited to work with people from underrepresented backgrounds, and we encourage people from all backgrounds to apply.Working with usTandem is based in New York, with our full team working out of a beautiful and spacious office in SoHo. We run as ... (truncated, view full listing at source)