Account Manager, Uber Eats, Poland

Account Manager, Uber Eats, Poland Department: Sales & Account Management Team: Account Management Location: Warsaw, Poland Type: Full-Time **About the Role** The Account Manager role is a great opportunity to demonstrate your relationship management and sales skills by being the main point of contact for our highest-value restaurant partners in Poland. This role focuses on SMBs (small and medium businesses), upselling marketing products to grow revenue, maintaining operational quality, and maximizing business retention. Account Managers are critical to retaining our highest-value accounts, ensuring new partners are successful on our platform, and consulting partners that have the potential to grow. **\-\-\-\- What You Will Do ----** - Manage the growth of Uber Eats restaurant partners in entire Poland. - Ready to travel every now and then? You will visit our clients app. once per month! - Establish and proactively maintain communication channels with merchant partners via email, phone, and face-to-face meetings. - Upsell merchants on marketing products (ads, promotions, etc) - Build processes and standardize best-practices within merchant success and your territory. - Partner with our Operations and Sellers on managing the relationship, issue, and questions of merchants. - Track merchant KPI and OKR to understand their success, issues, or opportunities and conduct regular business reviews. - KPI & OKR centric methodology: generate team consciousness about the need of results measured by important metrics. - Excel in hands-on vendor management and training of new merchant features or products. - Act as an ambassador of Uber Eats' mission, brand, and product. **\-\-\-\- What You Will Need ----** - Minimum 3+ years of experience in sales, operations, account management, or similar functions. - Fluency in Polish and English. - Proficiency using Excel, Google Sheets. - Confidence in making data-driven decisions and applying sound business judgment. - Strong project management skills, with the ability to develop detailed joint business plans with partners and consistently deliver results. - Excellent