People Operations Manager

People Operations Manager ABOUT SPRIG Sprig is building the AI-native successor to legacy survey tools, like Qualtrics, Medallia, and SurveyMonkey. We believe the future of experience research won’t be powered by slow, siloed platforms. It will be fast, intelligent, and deeply integrated into how modern teams build great products. Our mission is to make deep customer understanding effortless and always on. With Sprig, product teams no longer guess. They know. We are creating a future where AI uncovers insights, accelerates workflows, and enables teams to deliver exceptional customer experiences in real-time. Companies like Notion, Figma, Coinbase, and TripAdvisor already use Sprig to stay closer to their customers than ever before. We’re scaling quickly toward $100M ARR, launching new AI-powered capabilities, and expanding our impact across the world’s most innovative companies. If you're energized by bold ideas, rapid growth, and the opportunity to redefine an entire category, we'd love to meet you. ABOUT THE ROLE Sprig is looking for a People Operations Manager to help build and scale the people infrastructure behind a fast-growing company. This role sits at the center of how we hire, support, and develop our team as we grow toward the next stage of the business. You will operate as a true HR generalist, supporting the full employee lifecycle from recruiting coordination and onboarding to employee support, performance processes, and people programs. You’ll help ensure that our people systems, policies, and day-to-day operations run smoothly and consistently as the company grows. This is an ideal role for someone who has early experience in HR or People Operations and is ready to take on broader ownership. You should be comfortable balancing operational work with employee-facing responsibilities, and enjoy creating structure, clarity, and great employee experiences. You’ll partner closely with leadership, recruiting, and managers across the company to ensure that Sprig continues to attract great people, support them well, and operate with strong, thoughtful people practices. This is an in-office position requiring five days per week in our vibrant and busy downtown San Francisco office, conveniently located steps away from Montgomery BART/MUNI. YOUR IMPACT - Own core people operations processes: Manage day-to-day People and HR operations including onboarding, offboarding, employee record management, and HR systems. - Support the employee lifecycle: Help ensure smooth and consistent processes across hiring, onboarding, performance reviews, promotions, and employee transitions. - Partner with recruiting: Work closely with the recruiting team to coordinate offers, prepare onboarding experiences, and ensure new hires ramp successfully. - Maintain HR systems and data: Manage employee data, documentation, and reporting across systems, ensuring accuracy and operational efficiency. - Support employee experience programs: Help execute company initiatives including engagement programs, culture initiatives, and internal events. - Ensure compliance and policy clarity: Maintain internal policies, support compliance with State and Federal employment regulations, and help ensure consistent application across the organization. - Be a trusted employee resource: Provide thoughtful support to employees and managers on day-to-day HR questions, policies, and people processes. Manage our employee workspaces: Be the main point of contact with building management in SF and NYC and make sure our employees have what they need to be successful. YOUR STRENGTHS - Early career HR generalist experience: 4-6 years of experience in People Operations, HR, or HR generalist roles within a growing company. - Strong operational instincts: You are organized, detail-oriented, and able to manage multiple processes and priorities simultaneously. - Employee-focused mindset: You care about creating thoughtful employee experiences and supporting ... (truncated, view full listing at source)