Operations & Logistics Manager

Operations & Logistics Manager Department: Operations Team: Local Operations Location: Bogota, Colombia Type: Full-Time **About the Role** The Operations Manager owns city-specific business outcomes by bridging global strategy with local operational needs. You are responsible for ensuring sophisticated compliance work is executed with precision while hunting for growth opportunities in a high-velocity marketplace. This role requires a systems-thinking approach to identify root causes and the resilience to manage multiple high-priority tasks in parallel as priorities shift. **What the Candidate Will Do** - **Own the Strategy:** Develop and lead the implementation of regional strategies that solve messy, high-impact problems—often without a clear starting point - **Master the Levers:** Deep-dive into operational and financial metrics to figure out exactly which levers to pull to move the business forward - **Solve for Root Causes:** Don’t just fix the symptoms; identify the core of risks and opportunities, weigh difficult trade-offs, and recommend the best path forward - **Scale and Optimize:** Implement and scale core processes across your region and beyond, ensuring they don't just work, but excel under pressure - **Shape the Product:** Proactively identify where our technology falls short of reality, collaborating with global Product teams to test and launch features that improve the marketplace experience - **Navigate Tension:** Build and maintain high-trust relationships with cross-functional and external partners to unblock complex initiatives - **Deliver at Pace:** Manage multiple high-stakes projects in parallel, maintaining high-quality standards even when priorities shift and the environment is ambiguous **Basic Qualifications** - 3+ years of professional experience in operations, strategy, consulting, or a high-growth environment. - Proficiency in English and Spanish. Knowledge or Portuguese will be a plus - Data-driven mindset with experience getting "in the weeds" of data analysis to drive big-picture strategic decisions. **Preferred Qualifications** 1. **Systems Th