Operations Manager, Marketplace

Operations Manager, Marketplace Department: Operations Team: Operations Location: Amsterdam, Netherlands Type: Full-Time **About the Role** Our Operations team operates where Uber's technology meets the real world. We own the local business and set and execute the strategy for our markets in Northern Europe - Netherlands, Sweden, Belgium, Ireland, Finland, Norway, Luxembourg, and Denmark. At the heart of what we do in Operations is solving problems. We use data, operational levers, and strategic product, process, and campaign launches to grow the business and ensure that Uber offers the most preferred, reliable, and convenient service across Northern Europe, anytime and anywhere. **What the Candidate Will Do** These are some of the activities you can expect in your day-to-day: 1. Develop and execute the vision, strategy, and tactics needed to grow our share of the category in our markets 2. Analyze real-time and historical data to assess market trends, track competitor moves, and identify opportunities to optimize Uber’s position 3. Devise, project manage, and execute marketplace, product, and incentive strategies to support business growth 4. Continuously improve and streamline our recurring competition cadence and processes, looking for efficiency and optimization opportunities 5. Investigate and resolve competitive or operational challenges by conducting deep dives and collaborating with cross-functional teams 6. Collaborate with cross-functional teams, such as Legal, Tax, and Product, to roll out new initiatives, work towards common goals, and continuously improve the competitive state of our markets **What The Candidate Will Need** - Minimum of 3 years of previous, relevant professional experience (e.g. solving business problems with data, launching new processes, managing or executing projects, working in operations or strategy or analytics, etc.) - Data-savvy: You’re comfortable in Excel/Google Sheets and can pull data with SQL. - Problem solving: You like to solve problems - you can break down problems in a structured manner and use data-backed insights and critical thi