Operations Manager

Focused on leading business operations, data utilization and process improvement Responsibilities Plan and organize operational workflow. Communicate expectations for departmental operations, processes, procedures and requirements Drive and coordinate effective data delivery as well as issue resolution across multiple teams Collaborate with both internal and external teams to facilitate a seamless client and associate experiences Foster a high-energy, client-centric operation based on accountability and engagement Develop and measure performance objectives and metrics to gauge and enhance operational effectiveness Qualifications Required Bachelor's degree or equivalent relevant work experience At least 4 years of experience in operational analysis or process delivery Skilled at business analysis with quantitative, analytical and organizational skills. Effective and efficient communication skills Ability to organize, prioritize and schedule a high workload Ability to coordinate processes between departments and motivate others Preferred Experience designing, implementing and managing business operations Ability to analyze financial data and prepare operations budgets Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, which is provided at Netsmart’s sole expense. Have you ever been to a doctor’s office and submitted your information electronically? Had a telehealth video visit with a therapist? Or scheduled a follow-up visit with your provider through a mobile app? These are just a few examples of how you may have used healthcare technology software in your life as a consumer. Many people view the operating system of healthcare as the electronic health record, but at Netsmart we have a comprehensive platform of solutions and services we offer for our clients. At Netsmart, we provide our post-acute and human services clients with advanced technology to better serve the individuals and patients in their care. Our Netsmart team is vision driven, cause connected and passionate about opportunity. A combination of inspiration through our client work paired with the ability to innovate and explore fuels the success of our associates and company as a whole. Netsmart is focused on providing a candidate experience that mirrors our associate experience. The CandE Winners - Talent Board We are proud to be named one of Ingram’s Best Companies to Work For. If you require accessibility assistance or accommodation for a disability when navigating our website or completing the application process, please contact 1-800-842-1973, option 4 or myRecruit@ntst.com for assistance. US Applicants: Learn more about your EEO rights under the law (en Español). Netsmart’s Affirmative Action Plan is available for review by contacting myHR@ntst.com. Netsmart participates in E-Verify and adheres to the Fair Labor Standard Act. Learn more about how Netsmart is changing the face of healthcare to ... (truncated, view full listing at source)