Associate Program Specialist

Associate Program Specialist Department: Community Operations Team: Strategy & Program Operations Location: Hyderabad, India Type: Full-Time **About the Role** The GSS Quality Assurance team drives the Quality Assurance strategy for various Uber product areas. We conceptualize & launch new strategic initiatives, build & scale new testing capabilities, and own the overall test suite management for different product lines at Uber. We are strategic partners for engineering, product management, product operations, and technical program management teams, running programs that contribute to frictionless experiences for Uber users. We seek a QA specialist who has strong quality assurance skills and would want to become a subject matter expert in testing methods for various product categories. You will delve into the specifics to comprehend product and stakeholder requirements while collaborating across global and market teams to establish scalable, effective testing procedures. Additionally, you will support the testing team in Hyderabad, facilitating their success by eliminating significant obstacles and guiding essential tasks to guarantee a smooth UAT process. 1\. Requirement Analysis & Test Plan: The candidate must analyze the Product Requirement Document (PRD), the Entity-Relationship Diagram (ERD), and other pertinent documents to develop a robust test plan that addresses all edge cases and recognizes potential functionalities gaps. 2\. Business Flow Analysis: Creates comprehensive test cases aligned with product functionality through business flow analysis. 3\. End-to-End Testing: The individual should have a solid overview of the QA lifecycle and ensure seamless product validation by implementing and adhering to testing policies and should also be able to define strategies for pre and post-launch depending on the type of product. 4\. Stakeholder Management/Collaboration: Translates business needs into critical test scenarios by engaging with stakeholders across different teams (Product, Engineering, Operations), enhancing product quality, and providing updates on blockers and challenges to ens