HRIS Analyst - Workday

COMPANY OVERVIEW At Zuora, we do Modern Business . We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences. THE TEAM ROLE Zuora’s Corporate Operations organization serves as the backbone of our internal technology ecosystem, building digital experiences that connect teams, align business priorities, and strengthen collaboration company-wide. Taking a cloud-first, AI-enabled approach, we empower our global ZEOs with modern tools and self-service solutions that drive productivity, scalability, and agility - all while upholding the highest standards of security and compliance. Within Corporate Operations, the Business Applications team designs, implements, and optimizes the systems that power Zuora’s Finance, Accounting, Procurement, Legal, and Human Resources functions. Reporting to the Senior Business Systems Manager of Digital Workplace Experience, this team partners closely with HR, IT, and cross-functional system owners to deliver reliable, scalable, and user-friendly solutions across the employee lifecycle. The Business Systems Analyst – Workday HRIS is a key member of this team, responsible for supporting and enhancing Workday and related HR systems. You’ll combine strong functional knowledge of HR processes with hands-on technical expertise in configuration, reporting, security, and integrations ensuring our people systems are optimized, compliant, and continuously improving. You’ll join a collaborative, high-performing team that values innovation, continuous improvement, and professional growth. Your work will directly impact the efficiency, quality, and scalability of Zuora’s enterprise systems and digital transformation initiatives. YOUR MISSION As a member of the IT organization supporting GA functions, the Business Systems Analyst - Workday HRIS collaborates with HR team and cross-functional teams to integrate and enhance business systems, driving efficiency, automation, and reliability in alignment with strategic goals YOUR OPPORTUNITY As the Business Systems Analyst – Workday HRIS, you’ll collaborate with HR and cross-functional partners to enhance and streamline Workday and related HR systems. You’ll manage configurations, lead enhancements, and identify process improvements that strengthen efficiency and the overall employee experience. Working closely with other BSAs and technical teams, you’ll help prioritize initiatives, refine requirements, and ensure successful delivery of enhancements through agile development and testing cycles. Key responsibilities include: Serve as a Workday system expert, supporting configuration, testing, reporting, and troubleshooting across multiple modules (Core HCM, Absence, Advanced Compensation etc.). Lead or contribute to enhancement projects and support larger cross-functional initiatives related to HR technology. Manage day-to-day Workday operations including data audits, security administration, and HRIS support tickets management. Partner with technical resources to support integrations and inbound data loads with other enterprise systems (e.g., Finance, IT, Recruiting, Learning). Create, update, and maintain Workday documentation with process guides and end-user training materials. Collaborate with HR, IT, and other business stakeholders to identify improvement opportunities and define scalable solutions. Address incoming questions, requests, and issues while maintaining strong communication. Support system testing and deployment cycles, ensur ... (truncated, view full listing at source)