Solution Architect

Company Overview At Zuora, we do Modern Business . We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences. The Team Role The solution architect is a key member of the professional services team responsible for the design and architecture of Zuora solutions. The position requires strong consulting skills with the ability to effectively command a room. The solution architect plays a lead role during the implementation, identifying and documenting client business requirements, mapping and configuring the Zuora solution to meet the client’s requirements and providing guidance to the client to achieve a successful implementation. They must identify potential issues and risks early in an implementation to develop mitigation strategies and contingency plans. A solid candidate will have an innate ability to simplify complex technology concepts and to plan, prioritize and seamlessly integrate all moving parts to deploy successful solutions. This is a remote position, so you’ll be working remotely while occasionally getting together with your team for office visits, events, or offsites. Of course, you’re welcome to come into the office more often if you’re nearby. What you’ll do Solution design using the full Zuora product portfolio Design and validate that the proposed solution architecture supports the stated and implied business requirements Review technical team deliverables for compliance with architecture standards, guidelines and leverages best practices Articulate and present different point of views on various technologies Present Architecture deliverables such as Ecosystem and Integration diagrams, ERD, Business Process Flows, Swim lanes, Visio and Mock-ups Exhibit strong executive presence and ability to interact and effectively communicate with key project sponsors from CXO to end users. Deliver Expert Services to the Zuora Partners Your experience Must have enterprise level experience, within a professional services organisation, as a Solution Architect and/or Business Consultant with a leading technology consulting or product company, delivering moderate to complex ERP, billing, revenue, procurement and/or CRM solutions. Demonstrated leadership abilities to lead business discussions with customers and architect the value of our solution and the best practices to implement it Experience in requirements gathering, use cases documentation, business analysis, systems design and integration, user interface design and implementation Experience in data analysis, conversion and migration, interfaces and reports Experience with system design using configuration and/or customization, integration, testing and support Experience in delivering end to end solutions through the entire SDLC - right from running the client facing workshops, design, build, test, deployment, UAT and handover Experience in Waterfall and Agile methodologies Must be a strong team player with excellent communication skills at the business and technical level, able to collaborate as part of a diverse and distributed team to deliver exceptional customer results in a rapid paced implementation environment Experience with accounting and be able to converse effectively with Finance teams Experience managing tasks on multiple projects simultaneously #ZEOLife at Zuora As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s e ... (truncated, view full listing at source)