Senior Manager, Home Sales Advisors

At Opendoor, we’re rebuilding how people buy and sell homes, with more certainty, more choice, and less friction in the most important financial decision of their lives. Opendoor 2.0 is about focus, execution, and delivering real value for homeowners and those striving to become homeowners. Sales is central to that mission. About the Role We’re looking for a Senior Manager to lead the next chapter of our go-to-market evolution. Lead and transform a high-performance acquisition team by blending sales expertise with AI-powered operations. You'll drive pipeline growth, conversion improvement, and exceptional customer experience through data-driven strategy, intelligent automation, and hands-on coaching. This role requires a unique combination: the analytical rigor to diagnose complex performance problems to drive business outcomes, the technical fluency to build AI-powered solutions for you and your sales team, and the coaching acumen to develop your team into world class sales reps. You'll lead a team of Home Sales Advisors while simultaneously redesigning how we route leads, analyze performance, and scale winning behaviors - leveraging AI tools to accelerate execution and unlock insights impossible to surface manually. We're looking for someone who can toggle seamlessly between strategic thinking and tactical execution: diagnosing conversion funnel issues in the morning, prototyping an AI-powered lead router by afternoon, and delivering coaching feedback that evening. What You'll Need Core Leadership Sales Experience 8–10+ years in sales or revenue operations , including 3–5+ years leading managers and/or larger IC teams; proven track record of meeting and exceeding targets in high-velocity inbound/outbound environments Deep expertise in conversion optimization : demonstrated ability to diagnose funnel leakage, identify systemic vs. individual performance issues, and implement changes that materially improve lead-to-close rates Mastery of sales KPIs and analytics : comfortable running business reviews, building dashboards, interpreting propensity models, and coaching from the numbers AI Technical Capabilities Hands-on experience with AI tools (e.g., Claude, ChatGPT, Cursor, or similar) to accelerate analysis, build prototypes, and automate workflows - not just familiarity, but actual implementation Ability to build functional prototypes : you can go from concept to working demo (lead routing logic, call analysis tools, coaching feedback generators) without waiting for engineering resources Comfort with data manipulation and basic scripting : experience with Excel/Google Sheets advanced formulas, SQL basics, or similar analytical tools to extract insights from messy data Track record of leveraging AI for operational improvement : examples might include automated transcript analysis, intelligent lead routing, personalized coaching feedback, or similar applications Diagnostic Problem-Solving Mindset Pattern recognition in qualitative data : ability to analyze call transcripts, customer feedback, and rep performance to identify coaching opportunities and systemic process gaps Ruthless prioritization : can distinguish high-leverage changes from noise and articulate clear trade-offs when resources are constrained Systems thinking : understands how lead routing, rep development, compensation design, and technology stack work together as an interconnected system Communication Coaching Exceptional coaching and feedback delivery : can identify specific behavioral patterns, deliver direct but supportive feedback, and tailor development approaches to individual learning styles Executive communication : able to distill complex analyses into clear, actionable recommendations for senior leadership Cross-functional influence : proven ability to partner with Marketing, Product, Ops, and Data Science to drive change without direct authority Operational Excellence Builder mentality : thrives in ambiguity, willing to roll ... (truncated, view full listing at source)