Salesforce Administrator

Salesforce Administrator MEET DEEPL DeepL is a global AI product and research company focused on building secure, intelligent solutions to complex business problems. Over 200,000 business customers and millions of individuals across 228 global markets today trust DeepL's Language AI platform for human-like translation, improved writing and real-time voice translation. Building on a history of innovation, quality and security, DeepL continues to expand its offerings beyond the field of Language, including DeepL Agent - an autonomous AI assistant designed to transform the way businesses and knowledge workers get work done. Founded in 2017 by CEO Jarek Kutylowski, DeepL now has over 1,000 passionate employees and is supported by world-renowned investors including Benchmark, IVP, and Index Ventures. Our goal is to become the global leader in trusted, intelligent AI technology, building products that drive better communication, foster connections, and create a meaningful impact. To achieve this, we need talented people like you to join our journey. If you’re ready to shape the future of AI and grow your career in a fast-moving, purpose-driven environment, DeepL is your next destination. WHAT SETS US APART What sets us apart is our blend of cutting-edge AI technology, meaningful work, and a culture where people truly thrive. We’re a team of innovators, researchers, and creators driven by a shared purpose to unlock human potential by making work simpler, smarter, and more connected. When we share what it’s like to work at DeepL, the reactions are overwhelmingly positive. This might be because of our technology that helps millions of people and businesses communicate and work better every day, or because of the trust, curiosity, and care that shape our culture. What we know for sure is this: being part of DeepL means joining a team dedicated to innovation, growth, and well-being. Discover more about life at DeepL onLinkedIn https://www.linkedin.com/company/deepl/,Instagram https://www.instagram.com/deepl_official/, and our Blog https://www.deepl.com/en/blog. MEET THE TEAM BEHIND THIS JOURNEY We’re looking for a Salesforce Administrator to support the day-to-day running of our Salesforce platform. This is a hands-on, operational role focused on keeping Salesforce clean, reliable, and working for the business. You’ll manage incoming requests, maintain data quality, support users, and ensure changes are delivered in a structured way. You won’t be expected to design complex solutions but you will be expected to execute well, stay organised, and take ownership of the platform’s day-to-day health. YOUR RESPONSIBILITIES TICKET & REQUEST MANAGEMENT - Triage and manage incoming Salesforce requests via Jira/Slack - Gather basic requirements and ensure tickets are well-defined before work starts - Resolve straightforward changes (fields, layouts, picklists, validation rules) - Escalate more complex work appropriately USER MANAGEMENT & SUPPORT - Create and manage users, roles, profiles, and permission sets - Handle onboarding/offboarding access requests - Act as first-line support for Salesforce users - Troubleshoot issues and provide clear, timely responses DATA QUALITY & MAINTENANCE - Maintain data integrity across key objects (Accounts, Contacts, Opportunities) - Support data clean-up activities and deduplication - Run reports to identify inconsistencies or gaps - Ensure basic data governance rules are followed QUALITIES WE LOOK FOR REQUIRED - 1-2 years experience working with Salesforce - Solid understanding of core Salesforce objects (Accounts, Contacts, Opportunities) - Experience with basic configuration (fields, page layouts, picklists) - Experience managing users and permissions - Comfortable working with ticketing systems (e.g. Jira, ServiceNow) - Strong attention to detail and organisation NICE TO HAVE - Salesforce Administrator certification - Exposure to Flows (basic automation) - Experience sup ... (truncated, view full listing at source)