Director, Account Management

Our Purpose Mastercard powers economies and empowers people in 200 countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Account Management Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Director, Account Management Overview: Mastercard is recruiting for a talented individual for a full time role in Account Management in supporting our Financial Institutions team, which focuses on the sale and delivery of Mastercard products and services to leading Banks in the Philippines. We are seeking experienced professionals with management consulting, technology sales, banking and/or payments experience that can bring a technical aptitude to strategic problem-solving to address customer challenges and opportunities and drive increase sales for Mastercard. Our best account managers are motivated individuals who display strong achievement orientation, intellectual curiosity, openness, resilience, diligence, and the ability to effectively marshal resources. You will have the opportunity to contribute immediately through meaningful client-facing work in a rewarding, challenging and engaging work environment that emphasizes both team contribution and individual development. Role: • This role is responsible for all activity within the selected customer group, driving and executing the strategy for each customer and coordinating all resources. • The successful candidate will also contribute towards other non-issuer and non-account management functions within Mastercard. • The successful candidate must be comfortable and experienced at leading meetings with both the customer and Mastercard leadership and must be skilled at cutting through the ‘noise’ to the heart of issues and opportunities. • Develop strong customer relationships across levels and functions (particularly product, portfolio/usage, fraud, marketing, operations, strategy and information technology) and influence or change customer preference towards Mastercard as a strategic partner and solution provider. • The successful candidate must be expert in identifying and coordinating indirect resources across Mastercard’s matrix-based organization – critical to the success of this role is ensuring that you can source the support required to deliver to your customer group. • The successful candidate will be a custodian of the customer P&L and Mastercard expects you to effectively manage your customer business agreements, present the right investment opportunities to grow the short and long term value of the customer relationship and deliver to net revenue objectives. • With a flat matrix structure, the successful candidate will also engage in addressing some operational activities as required in this role and be the customer contact for all activities. With responsibility for all administrative and operational issues for the target customer set. • This role will be based in Manila, Philippines and responsible for managing the clients ... (truncated, view full listing at source)